Relationship Banker: Growth, Training & Customer Impact

Central-State-Bank; Alabaster (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Central-State-Bank seeks a Relationship Banker for its retail team to deliver exceptional customer service while growing knowledge of banking operations. You will handle deposits, withdrawals, transfers, and loan payments with accuracy and professionalism.

The role emphasizes identifying customer needs and recommending suitable products, maintaining confidentiality, and contributing to a positive, compliant banking environment.

Qualifications

• High school diploma or equivalent required; banking certifications are a plus.
• Experience in banking, retail, or customer service preferred.
• Strong interpersonal and communication skills.
• Attention to detail and accuracy in handling transactions.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Process deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Assist customers with account inquiries and financial services information.
• Open new customer accounts.
• Identify needs and recommend banking products and services.
• Balance cash drawer daily and ensure proper recording of transactions.
• Promote and cross-sell bank products to strengthen relationships.
• Provide professional and friendly service to maintain high customer satisfaction.
• Adhere to security and confidentiality policies.

Skills

Interpersonal skills

Communication

Attention to detail

Customer service

Banking software

Professional appearance

Education

High school diploma or equivalent

Banking certifications (optional)

Tools

Banking software

Job description

Central-State-Bank seeks a Relationship Banker for its retail team to deliver exceptional customer service while growing knowledge of banking operations. You will handle deposits, withdrawals, transfers, and loan payments with accuracy and professionalism.

The role emphasizes identifying customer needs and recommending suitable products, maintaining confidentiality, and contributing to a positive, compliant banking environment.