Relationship Banker: Growth, Solutions & Client Care

Bank of America; City of Mount Vernon (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America in Mount Vernon, WA is recruiting for a frontline client specialist who will engage customers in the lobby and assist with self-service banking options. You will handle cash transactions and work to understand clients' financial goals to connect them with appropriate solutions.

The role requires a strong client focus, effective communication, and the ability to work weekends or extended hours. Benefits are available and the position is full-time.

Qualifications

• Candidates should be enthusiastic self-starters with a strong work ethic and client focus.
• Ability to build relationships and deliver aGreat client experience.
• Capable of learning and explaining self-service banking tools to clients.
• Strong problem-solving and critical-thinking skills to meet client needs.
• Must follow processes and comply with laws and regulations.
• Willing to work weekends or extended hours as needed.

Responsibilities

• Engage clients in the lobby and educate on self-service channels.
• Process cash transactions accurately and efficiently.
• Develop conversations to uncover financial goals and connect to solutions.
• Build relationships with clients and partner with specialists as needed.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and maintain cash handling responsibilities.

Skills

Self-starter

Collaboration

Communication

Solution identification

Tech adaptability

Self-service education

Critical thinking

Time management

Fielding weekend hours

Education

Bachelor's or related Associate’s

High School Diploma or GED

Job description

Bank of America in Mount Vernon, WA is recruiting for a frontline client specialist who will engage customers in the lobby and assist with self-service banking options. You will handle cash transactions and work to understand clients' financial goals to connect them with appropriate solutions.

The role requires a strong client focus, effective communication, and the ability to work weekends or extended hours. Benefits are available and the position is full-time.