Relationship Banker: Growth Path in Financial Solutions

Arvest Bank; Lockwood (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Wellness program

Financial benefits

Job summary

Arvest Bank in Lockwood, MO is hiring a Relationship Banker to drive product sales and provide exceptional customer service. The role advances through three levels, offering training, progression, and potential leadership opportunities.

The position requires a High School Diploma or GED, NMLS registration within 30 days, and prior sales/customer service experience. It is a full-time, on-site role with a strong benefits package and growth potential.

Qualifications

• High School Diploma or GED required.
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
• Demonstrated sales and customer service experience preferred.
• Financial service provider experience preferred.
• College degree preferred.

Responsibilities

• Contribute to achieving branch sales goals through a consultative sales approach with new and existing customers, following the sales process defined in the CFB Retail Sales Playbook. Refer qualified customers to specialized sales forces.
• Proactively make outbound calls to generate sales to strengthen customer relationships.
• Identify opportunities to sell consumer loans and facilitate loan closings with centralized underwriting support.
• Deliver exceptional customer service by greeting customers, addressing questions, and following the complaint process to ensure satisfaction.
• Open and process simple to complex deposit accounts.
• Maintain in-depth knowledge of products and services, including digital options, and promote usage while staying aware of competitors’ offerings.
• Participate in branch promotions and marketing initiatives as directed.
• Apply bank policies and comply with laws, regulations, and the BSA/AML program.

Skills

Sales experience

Customer service

Financial product knowledge

Education

High School Diploma or GED

College degree preferred

Tools

NMLS SAFE Act Registration

Job description

Arvest Bank in Lockwood, MO is hiring a Relationship Banker to drive product sales and provide exceptional customer service. The role advances through three levels, offering training, progression, and potential leadership opportunities.

The position requires a High School Diploma or GED, NMLS registration within 30 days, and prior sales/customer service experience. It is a full-time, on-site role with a strong benefits package and growth potential.