Relationship Banker: Grow & Retain Clients

C&F Bank; Norge (VA); On-site; USD 33,000 - 45,000; Full time

Job summary

C&F Bank is seeking a Service Representative to manage and grow relationships with customers. You will lead relationship reviews, educate clients on financial options, and partner with mortgage, wealth management, and treasury teams to connect clients with specialists.

Travel between branches is required to support staffing and training needs. The role emphasizes customer experience, risk management, and achieving referral goals while delivering C&F’s brand promise in a busy retail banking

Qualifications

• High school diploma or GED required.
• One year teller or cash handling experience preferred.
• One year of customer relationship building or sales experience preferred.

Responsibilities

• Manages the Brand (50%): build trust and educate customers with consultative solutions.
• Supports sales process with outbound calls and Relationship Reviews.
• Acquires new consumer relationships via referrals, prospecting and leads.

Skills

Relationship building

Interpersonal skills

Communication skills

Sales experience

Travel willingness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

C&F Bank is seeking a Service Representative to manage and grow relationships with customers. You will lead relationship reviews, educate clients on financial options, and partner with mortgage, wealth management, and treasury teams to connect clients with specialists.

Travel between branches is required to support staffing and training needs. The role emphasizes customer experience, risk management, and achieving referral goals while delivering C&F’s brand promise in a busy retail banking