Relationship Banker: Grow Relationships & Cross-Sell

vnbcareers; Montvale (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

Valley National Bank in Montvale, NJ is seeking a customer-focused professional to support retail banking operations and drive growth through cross-selling across loan, deposit, and investment products.

The role emphasizes delivering professional, solution-oriented service, educating customers on bank products, maintaining cash-handling accuracy, and supporting CRA initiatives within a busy branch environment.

Qualifications

• High School Diploma or GED required with customer service or cash handling experience.
• Associates or Bachelors degree in accounting, business, finance, economics or related field preferred.
• FIS/IBS experience is a plus and helpful for branch operations.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution, lead management, and cross-selling.
• Provide exceptional customer service aligned to the bank's mission with friendly, professional support.

Skills

Verbal & written communication

Interpersonal skills

Analytical thinking

Decision making

Instruction interpretation

Retail Banking knowledge

Detail orientation

Multitasking

Computer literacy

Education

High School Diploma or GED

Associate or Bachelor's degree in accounting, business, finance, economics or related field

Tools

FIS/IBS (Integrated Banking Solutions)

Job description

Valley National Bank in Montvale, NJ is seeking a customer-focused professional to support retail banking operations and drive growth through cross-selling across loan, deposit, and investment products.

The role emphasizes delivering professional, solution-oriented service, educating customers on bank products, maintaining cash-handling accuracy, and supporting CRA initiatives within a busy branch environment.