Relationship Banker: Grow Clients, Guide Finances

KeyCorp; Alliance (OH); On-site; USD 59,237,000 - 89,544,000; Full time

Job summary

KeyCorp's KeyBank is hiring a Personal Banker in Alliance, Ohio. You will engage clients to understand needs, guide financial wellness, and grow relationships through proactive outreach and in-branch service.

The role emphasizes a client-first, sales-driven mindset, collaboration with teammates, compliance, and the ability to open accounts, process transactions, and support daily branch operations.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Experience building client relationships and meeting sales goals.
• Knowledge of consumer credit basics and banking products.

Responsibilities

• Engage clients to uncover financial wellness opportunities.
• Open personal and business accounts and assist with transactions.
• Develop strong partnerships with branch teammates and business partners.
• Ensure compliance with policies and proper documentation of interactions.
• Support branch operations and teller duties as needed.
• Participate in morning huddles and end-of-day debriefs.

Skills

Relationship building

Communication skills

Time management

Sales & referrals

Cash handling

Customer service

Education

High School Diploma / GED

Bachelor's Degree (preferred)

Tools

MS Windows

Microsoft Excel

Digital platforms

Job description

KeyCorp's KeyBank is hiring a Personal Banker in Alliance, Ohio. You will engage clients to understand needs, guide financial wellness, and grow relationships through proactive outreach and in-branch service.

The role emphasizes a client-first, sales-driven mindset, collaboration with teammates, compliance, and the ability to open accounts, process transactions, and support daily branch operations.