Relationship Banker: Grow Client Relationships & Solutions

M&T Bank; South Brunswick (NJ); On-site; USD 35,000 - 58,000; Full time

Job summary

M&T Bank in Kendall Park, New Jersey, seeks a branch-focused professional to drive sales and deliver proactive customer solutions. You will manage customer assessments, lead outreach, and cross-sell basic banking products while maintaining strong relationships with existing clients.

The role emphasizes in-person service, accuracy, and adherence to risk controls with opportunities for growth within retail and business banking teams.

Qualifications

• Strong verbal communication and interpersonal skills.
• Proven ability to demonstrate exceptional customer service.
• Well-organized with time management and prioritization skills.
• Proficient with internet user-level technology.

Responsibilities

• Play key role in Relationship Management and Sales Process in branch.
• Identify financial needs and present product and service options.
• Proactively reach out to clients via email or phone to educate on products.
• Onboard new customers through outreach and account setup.
• Maintain compliance with risk controls and regulatory standards.
• Promote M&T Bank brand and deliver excellent customer experience.
• Meet and maintain registration requirements under the Federal SAFE Act.

Skills

Verbal communication

Customer service

Time management

Organization

Education

High school diploma or GED

Associates degree

Notary public license

Job description

M&T Bank in Kendall Park, New Jersey, seeks a branch-focused professional to drive sales and deliver proactive customer solutions. You will manage customer assessments, lead outreach, and cross-sell basic banking products while maintaining strong relationships with existing clients.

The role emphasizes in-person service, accuracy, and adherence to risk controls with opportunities for growth within retail and business banking teams.