Branch Relationship Banker – Sales, Service & Growth

M&T Bank; Mount Airy (MD); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank in Mount Airy, MD seeks a relationship-driven banking professional to identify customer needs and deliver proactive basic sales solutions. You will manage lobby interactions and sales opportunities for retail and business customers, fostering trust and delivering value through targeted outreach.

The role emphasizes proactive outreach, onboarding new customers, and maintaining compliance with bank policies.

Qualifications

• High school diploma or GED with 2+ years proven retail sales or customer service experience.
• Strong verbal communication and interpersonal skills.
• Proficient with internet user-level technology.

Responsibilities

• Identify customer needs and present all appropriate product and service options by working with internal partners.
• Reach out to clients via e-mail or phone to educate on value-added products and address needs.
• Onboard new customers through outreach and set up scheduled appointments.
• Adhere to compliance and risk controls and maintain branch records to prevent losses.

Skills

Retail sales

Customer service

Verbal communication

Interpersonal skills

Time management

Sales outreach

Risk awareness

Education

High school diploma or GED

Associates degree

Job description

M&T Bank in Mount Airy, MD seeks a relationship-driven banking professional to identify customer needs and deliver proactive basic sales solutions. You will manage lobby interactions and sales opportunities for retail and business customers, fostering trust and delivering value through targeted outreach.

The role emphasizes proactive outreach, onboarding new customers, and maintaining compliance with bank policies.