Relationship Banker: Grow Client Relationships & Loans

U.S. Bank; Simi Valley (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trust-based client relationships, assess banking needs, and guide customers to deposit and loan products.

The role includes opening accounts, processing transactions, and educating clients on digital tools, while collaborating with the branch team to ensure accuracy and excellent service. The position emphasizes a digital-first approach, proactive outreach, and strong customer service.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.
• Proven ability to build relationships through proactive outreach.
• Excellent client communication and interpersonal skills.
• Knowledge of digital banking products and services.
• Familiarity with bank policies and procedures.
• Experience with self-service digital channels is a plus.

Responsibilities

• Build relationships with clients through proactive outreach.
• Identify solutions for client needs and engage effectively.
• Maintain knowledge of consumer and business banking products.
• Provide a consistent optimal client experience and process transactions.
• Develop partnerships with branch team to serve clients.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on emerging digital products and services.
• Leverage resources to optimize client experience with accuracy.

Skills

Relationship building

Client engagement

Digital banking

Customer service

Communication skills

Banking policies

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trust-based client relationships, assess banking needs, and guide customers to deposit and loan products.

The role includes opening accounts, processing transactions, and educating clients on digital tools, while collaborating with the branch team to ensure accuracy and excellent service. The position emphasizes a digital-first approach, proactive outreach, and strong customer service.