Relationship Banker & Financial Solutions Expert

Valley National Bank; North Haledon (NJ); In loco; USD 37.000 - 54.000; Tempo pieno

Descrizione del lavoro

Valley National Bank is seeking a Vault Teller who will support branch operations, grow customer relationships, and promote banking products and services. You will be responsible for cash handling, opening new accounts, and assisting customers with financial needs.

In this role, you will educate clients on online and mobile banking, perform teller transactions accurately, and participate in CRA initiatives. A service-oriented mindset and compliance awareness are essential.

Competenze

• Customer service orientation and ability to upsell financial products to customers.
• Familiarity with bank products and services to cross-sell effectively.
• Attention to regulatory compliance in daily banking activities.

Mansioni

• Grow existing customer relationships and acquire new ones through sales execution and cross selling.
• Deliver exceptional customer service aligned with the bank's mission and provide professional, solution-oriented support.
• Educate customers and cross-sell bank products and services to meet financial needs.
• Open new accounts (checking, savings, CDs, IRAs) and discuss/sell loan products.
• Promote online and mobile banking capabilities to customers.
• Meet with customers to conduct financial needs assessments and maximize sales opportunities.
• Balance cash drawer and operate teller equipment; ensure accurate transactions.
• Serve as Vault Teller and manage currency/coin orders and distribution to tellers.
• Participate in community events and CRA initiatives; ensure regulatory compliance.

Conoscenze

Customer service

Sales

Cross-selling

Banking products knowledge

Cash handling

Strumenti

Teller systems

Cash recyclers

Descrizione del lavoro

Valley National Bank is seeking a Vault Teller who will support branch operations, grow customer relationships, and promote banking products and services. You will be responsible for cash handling, opening new accounts, and assisting customers with financial needs.

In this role, you will educate clients on online and mobile banking, perform teller transactions accurately, and participate in CRA initiatives. A service-oriented mindset and compliance awareness are essential.