Relationship Banker: Elevating Client Banking in Charleston

Bank of America Corporation; Mount Pleasant (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America in Mount Pleasant, SC seeks a client-facing teammate to support lobby activities, educate clients on self-service tools, and process cash transactions with accuracy. The role focuses on understanding client financial priorities and connecting them with suitable solutions while maintaining strong relationships.

You will engage clients, manage center flow, and collaborate with specialists in various banking areas to deliver a seamless client experience.

Qualifications

• Demonstrates adaptability in a fast-paced retail banking environment.
• Strong interpersonal skills to educate and assist clients.
• Effective communication across all client interactions.
• Ability to identify client needs and propose appropriate solutions.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Develop in-depth conversations to understand financial priorities and connect to solutions.
• Build relationships to meet clients’ financial needs and goals.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and ensure compliance with laws and regulations.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Solutions Advisory

Prospecting

Pipeline Management

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in Mount Pleasant, SC seeks a client-facing teammate to support lobby activities, educate clients on self-service tools, and process cash transactions with accuracy. The role focuses on understanding client financial priorities and connecting them with suitable solutions while maintaining strong relationships.

You will engage clients, manage center flow, and collaborate with specialists in various banking areas to deliver a seamless client experience.