Relationship Banker: Client Solutions & Growth

Bank of America; Seneca (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Seneca, SC is seeking a Client Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role focuses on building relationships to meet clients' financial needs while following required processes and regulatory guidelines.

You will support the client experience, manage center traffic and appointments, and be flexible to work weekends or extended hours as needed.

Qualifications

• High School Diploma or GED required.
• Excellent communication and interpersonal skills.
• Ability to learn and adapt to new information and technology platforms.
• Comfort with educating clients on self-service banking channels.
• Strong problem-solving and time-management abilities.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop relationships to meet clients' financial needs.
• Follow processes and guidelines to ensure compliance with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manage center traffic, appointments and outbound calls.
• Drive the client experience and cash responsibilities.

Skills

Adaptability

Customer focus

Problem solving

Relationship building

Communication

Self-service training

Education

High School Diploma / GED

Job description

Bank of America in Seneca, SC is seeking a Client Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role focuses on building relationships to meet clients' financial needs while following required processes and regulatory guidelines.

You will support the client experience, manage center traffic and appointments, and be flexible to work weekends or extended hours as needed.