Relationship Banker: Elevate Customer Banking Experience

Regions Bank; Austin (TX); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

401K Match

Medical, Dental and Vision

HSAs/FSAs

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank in Round Rock, Texas is seeking a Relationship Banker I to deliver outstanding service on the cash line and via phone, helping customers with everyday banking needs and digital tools.

The role emphasizes building relationships, meeting branch targets, and providing guidance on Regions solutions while adhering to policies and regulatory requirements. A strong customer focus and cash-handling skills are essential.

Qualifications

• Requires High School Diploma or GED.
• Ability to work Saturdays as needed.
• Experience with cash handling and teller transactions.
• Strong communication skills across in-person, phone, and digital channels.
• Ability to use a computer regularly and stay attentive at a monitor.

Responsibilities

• Provide exceptional customer experience on the cash line and by phone.
• Process transactions, deposits, withdrawals, and payments accurately.
• Educate customers on digital banking options (mobile/online/ATM).
• Refer more complex needs to specialists and assist teammates as needed.
• Adhere to bank policies and regulatory requirements.

Skills

Customer focus

Relationship building

Digital banking support

Multitasking

Cash handling

Communication

Computer use

Standing/walking

Education

High School Diploma or GED

Tools

Computer literacy

Job description

Regions Bank in Round Rock, Texas is seeking a Relationship Banker I to deliver outstanding service on the cash line and via phone, helping customers with everyday banking needs and digital tools.

The role emphasizes building relationships, meeting branch targets, and providing guidance on Regions solutions while adhering to policies and regulatory requirements. A strong customer focus and cash-handling skills are essential.