Relationship Banker: Elevate Clients' Financial Lives

Bank of America Corporation; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Bank of America Corporation is seeking a Financial Center professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately while building trusted relationships.

You will collaborate with experts in lending and investments to connect clients with appropriate financial solutions, support a strong client experience, and handle weekend/extended hours as needed.

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic and results focus
• Collaborates effectively to get things done and build relationships
• Delivers an experience that improves clients' financial lives
• Identifies solutions for new and existing clients based on their needs
• Communicates effectively and confidently with clients

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation is seeking a Financial Center professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately while building trusted relationships.

You will collaborate with experts in lending and investments to connect clients with appropriate financial solutions, support a strong client experience, and handle weekend/extended hours as needed.