Relationship Banker: Elevate Client Experiences

Bank of America; Kenmore (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America in Kenmore, WA is hiring a Client Experience Associate to engage clients in the lobby, educate them on self‑service options, and assist with transactions. You will build relationships, analyze client needs, and connect customers to banking solutions to meet their financial goals.

The role emphasizes a strong client focus, adherence to laws and regulations, and the ability to work weekends or extended hours as required. Join a team that values collaboration and development.

Qualifications

• High School Diploma or GED required.
• Experience in financial services and knowledge of financial products.
• One year of demonstrated sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's degree or business-related Associate’s Degree such as business management, business administration or finance preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Relationship Building

Client Management

Problem Solving

Time Management

Education

High School Diploma / GED

Bachelor’s degree or related associate degree preferred

Job description

Bank of America in Kenmore, WA is hiring a Client Experience Associate to engage clients in the lobby, educate them on self‑service options, and assist with transactions. You will build relationships, analyze client needs, and connect customers to banking solutions to meet their financial goals.

The role emphasizes a strong client focus, adherence to laws and regulations, and the ability to work weekends or extended hours as required. Join a team that values collaboration and development.