Relationship Banker: Drive Client Solutions & Growth

Bank of America; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Bank of America is hiring for a Client Service role in our Houston market. The position focuses on guiding clients in the lobby to use self-service banking options and to complete transactions with accuracy.

It emphasizes building relationships, delivering exceptional service, and aligning solutions with clients’ financial goals. The role requires effective communication, ability to learn banking platforms, and flexibility to work weekends or extended hours as needed.

Qualifications

• Enthusiastic self-starter with strong work ethic.
• Excellent communication and relationship-building skills.
• Ability to educate clients on self-service banking.
• Flexibility to work weekends or extended hours.
• Experience in financial services is a plus.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer focus

Relationship building

Communication

Problem solving

Time management

Adaptability

Education

Bachelor's degree or related associate

Job description

Bank of America is hiring for a Client Service role in our Houston market. The position focuses on guiding clients in the lobby to use self-service banking options and to complete transactions with accuracy.

It emphasizes building relationships, delivering exceptional service, and aligning solutions with clients’ financial goals. The role requires effective communication, ability to learn banking platforms, and flexibility to work weekends or extended hours as needed.