Relationship Banker: Digital-First Client Advisor

U.S. Bank; Vail (CO); Vor Ort; USD 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Zusammenfassung

U.S. Bank seeks a Relationship Banker to cultivate long-term client relationships across multiple channels, guiding customers through banking options and digital tools. The role emphasizes trust, needs-based solutions, and accurate processing of transactions.

You will work with the branch team to open accounts, educate clients on products, and support digital product adoption while maintaining regulatory compliance and exceptional service levels.

Qualifikationen

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to identify customer needs while leveraging a digital-first mindset.
• Experience in the financial services industry preferred.

Aufgaben

• Build relationships with customers through in-person, appointment-based, and virtual interactions.
• Educate clients on available deposit and loan products and services and recommend suitable solutions.
• Open new consumer and business accounts; complete service requests and submit credit applications.
• Promote and demonstrate digital self-service tools to enhance the client experience.
• Collaborate with branch team members to serve clients efficiently and accurately.

Kenntnisse

Relationship building

Communication skills

Customer service

Digital product knowledge

Needs-based selling

Interpersonal skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U.S. Bank seeks a Relationship Banker to cultivate long-term client relationships across multiple channels, guiding customers through banking options and digital tools. The role emphasizes trust, needs-based solutions, and accurate processing of transactions.

You will work with the branch team to open accounts, educate clients on products, and support digital product adoption while maintaining regulatory compliance and exceptional service levels.