Relationship Banker – Deposits, Loans & Service

Vcnbfamily; Canal Winchester (OH); On-site; USD 43,000 - 74,000; Full time

Job summary

Vcnbfamily in Canal Winchester, OH is seeking a Personal Banker to engage customers on the retail floor, perform teller duties, open deposit accounts, and originate consumer loan requests. The role emphasizes delivering high-quality referrals and cross-selling the bank’s products and services.

The position allocates 70% of time to sales and service, 20% to operations, and 10% to leadership activities, ensuring a consistent customer experience across all channels including online, mobile, phone,

Qualifications

• Experience with teller functions and deposit accounts.
• Ability to originate consumer loan requests and explain products.
• Strong cross-selling and referral skills to promote bank services.
• Excellent communication and customer service aligned with service standards.

Responsibilities

• Operate teller line and branch operations, balance cash and ATM as needed.
• Open and maintain deposit accounts and process maintenance requests.
• Underwrite and service secured/unsecured loans; handle HELOCs when authorized.
• Develop customer relationships via outside calls and inbound inquiries; meet sales targets.
• Deliver consistent service across in-branch, online, mobile, phone, and in-person channels.

Job description

Vcnbfamily in Canal Winchester, OH is seeking a Personal Banker to engage customers on the retail floor, perform teller duties, open deposit accounts, and originate consumer loan requests. The role emphasizes delivering high-quality referrals and cross-selling the bank’s products and services.

The position allocates 70% of time to sales and service, 20% to operations, and 10% to leadership activities, ensuring a consistent customer experience across all channels including online, mobile, phone,