Relationship Banker: Client Solutions & Service

Truist Wealth; Columbia (SC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid holidays

Vacation days

Job summary

Truist Financial Corporation is seeking a Regular full-time Teller in Columbia, SC. You will process transactions, educate clients on digital channels, and support sales outreach to identify client needs, while maintaining accurate records and strong risk controls.

The role requires a high school diploma, cash handling experience, and excellent interpersonal skills. Weekend hours and travel may be required, with Truist benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master PC keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.

Responsibilities

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, courteous conversation and handling transactions while uncovering needs.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales process by participating in client outreach and referrals to branch teams or specialists.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in all components of the established Truist Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and stay compliant with policies and procedures.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Customer service

Interpersonal skills

Cash handling

Multitasking

PC skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Regular full-time Teller in Columbia, SC. You will process transactions, educate clients on digital channels, and support sales outreach to identify client needs, while maintaining accurate records and strong risk controls.

The role requires a high school diploma, cash handling experience, and excellent interpersonal skills. Weekend hours and travel may be required, with Truist benefits and growth opportunities available.