Relationship Banker & Client Solutions Advisor

Sacbar; Burbank, Northern (CA, KY); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Bank of America opened opportunities for candidates in California to join as a front-line service associate. The role focuses on engaging clients in the lobby, educating them on self-service channels, and processing cash transactions with accuracy and efficiency.

You will cultivate in-depth conversations to uncover financial goals and connect clients to suitable solutions. The position requires strong communication, adaptability, and a willingness to work weekends and travel to nearby centers as

Qualifications

• Is enthusiastic, highly motivated and results-driven
• Collaborates effectively to get things done
• Passion and drive to improve clients' financial lives
• Educates clients on self-service banking
• Strong critical thinking and problem-solving skills
• Adheres to laws and bank policies in daily tasks

Responsibilities

• Executes the bank's risk culture and aims for operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to act in the client's and bank's best interest
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Relationship building

Problem solving

Adaptability

Oral communications

Client management

Sales experience

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-related Associate's Degree

Job description

Bank of America opened opportunities for candidates in California to join as a front-line service associate. The role focuses on engaging clients in the lobby, educating them on self-service channels, and processing cash transactions with accuracy and efficiency.

You will cultivate in-depth conversations to uncover financial goals and connect clients to suitable solutions. The position requires strong communication, adaptability, and a willingness to work weekends and travel to nearby centers as