Relationship Banker & Client Onboarding Specialist

Scale Bank; Minneapolis (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Scale Bank in Minneapolis is seeking a Universal Banker who will be the first point of contact for clients, delivering friendly service and accurate transactions while supporting account opening and ongoing maintenance.

You'll blend teller duties with client service, helping customers with online banking, IRAs, CDs, and everyday banking needs, in a fast-paced, community-focused environment with a strong emphasis on compliance and teamwork.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1–3 years of customer service with cash handling.
• Banking experience preferred.
• Proficiency with Microsoft Office and banking systems.
• Strong attention to detail and commitment to accuracy.
• Strong analytical and communication skills with the ability to review, understand, and apply detailed documentation and effectively convey information to clients.

Responsibilities

• Process deposits, withdrawals, transfers, and other client transactions accurately and efficiently.
• Provide outstanding service that builds trust and strengthens client relationships.
• Assist with onboarding and setup of cash management services.
• Support online banking and other digital banking services for clients.
• Work collaboratively with other departments to ensure a smooth client experience.

Skills

Customer service

Cash handling

Attention to detail

Analytical skills

Communication skills

Multitasking

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Banking systems

Job description

Scale Bank in Minneapolis is seeking a Universal Banker who will be the first point of contact for clients, delivering friendly service and accurate transactions while supporting account opening and ongoing maintenance.

You'll blend teller duties with client service, helping customers with online banking, IRAs, CDs, and everyday banking needs, in a fast-paced, community-focused environment with a strong emphasis on compliance and teamwork.