Relationship Banker – Client Growth in Charlotte Market

Bank of America; Denver (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in the United States is hiring for a Client Experience Associate to help clients in the lobby with self-service resources and transactions. You’ll engage with customers, educate them on mobile, online banking and ATM options, and connect them with banking solutions to meet their goals.

The role emphasizes relationship building, operating with integrity, and delivering a high-quality client experience while handling cash and following regulatory guidelines.

Qualifications

• Bachelor’s degree or business-related degree preferred.
• Experience in financial services is a plus.
• Willingness to learn about products and services.
• Strong communication and problem-solving skills.

Responsibilities

• Educates clients on self-service resources and assists with transactions.
• Builds relationships and identifies banking solutions.
• Processes cash transactions accurately while following policies.
• Manages client interactions and scheduling in the financial center.
• Ensures compliance with laws and bank guidelines.

Skills

Communication

Customer focus

Sales

Relationship building

Problem solving

Time management

Adaptability

Team collaboration

Education

Bachelor's Degree

Associate’s Degree

Job description

Bank of America in the United States is hiring for a Client Experience Associate to help clients in the lobby with self-service resources and transactions. You’ll engage with customers, educate them on mobile, online banking and ATM options, and connect them with banking solutions to meet their goals.

The role emphasizes relationship building, operating with integrity, and delivering a high-quality client experience while handling cash and following regulatory guidelines.