Relationship Banker: Client Growth & Digital Banking

U.S. Bank; Spokane (WA); Hybrid; USD 57,997,000 - 70,948,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker at multiple levels in Spokane, WA, to build trusted client relationships and provide financial guidance across in-person, appointment, and digital channels.

Roles vary by level, with salary ranges reflecting the position and experience. The successful candidate will assess client needs, explain deposit and loan products, open accounts, and leverage digital tools to deliver an exceptional customer experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build relationships with clients via in-person, by appointment, and virtual channels.
• Identify customer needs and recommend deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver exceptional client experiences.

Skills

Relationship building

Communication skills

Customer service

Digital product familiarity

Sales/promotions experience

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker at multiple levels in Spokane, WA, to build trusted client relationships and provide financial guidance across in-person, appointment, and digital channels.

Roles vary by level, with salary ranges reflecting the position and experience. The successful candidate will assess client needs, explain deposit and loan products, open accounts, and leverage digital tools to deliver an exceptional customer experience.