Relationship Banker: Client Experience Pro

The National Urban League, Inc.; Lynchburg (VA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid holidays

Vacation and sick days

Job summary

Truist Financial Corporation in Lynchburg, VA is seeking a Part Time Universal Banker. You will provide friendly client interactions, process transactions, and promote digital banking tools to enhance the customer experience.

Key duties include supporting the sales process, learning product knowledge, and ensuring compliance with policies. Weekend hours and some travel may be required to match branch needs.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (MS Office).
• Ability to travel to accommodate temporary staffing needs, including weekends.

Responsibilities

• Provide a distinctive client experience and handle transactions with care.
• Educate clients on digital and self-service solutions like ATMs and online banking.
• Support sales by outbound calls and identifying client needs.
• Understand Integrated Relationship Management to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and service skills.
• Adhere to internal controls and policies to ensure compliance.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Cash handling

Sales experience

Interpersonal skills

Computer skills

Multi-tasking

MS Office

Travel flexibility

Weekend hours

Education

High school diploma or equivalent education

Job description

Truist Financial Corporation in Lynchburg, VA is seeking a Part Time Universal Banker. You will provide friendly client interactions, process transactions, and promote digital banking tools to enhance the customer experience.

Key duties include supporting the sales process, learning product knowledge, and ensuring compliance with policies. Weekend hours and some travel may be required to match branch needs.