Relationship Banker - Client Advisor & Cash Expert

Bank of America; Saint Petersburg (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

Bank of America in Saint Petersburg, FL is seeking a client-focused associate to engage clients in the lobby and assist with transactions via self-service channels. You will process cash transactions accurately, conduct deep conversations to understand client priorities, and connect them to suitable financial solutions.

The role requires a high school diploma or equivalent, weekend/extended hours availability, and a focus on delivering strong client experiences through responsible cash handling

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Educates clients on how to conduct simple banking transactions through self-service technologies.
• Applies strong critical thinking and problem-solving skills to meet clients' needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Must be able to work weekends and/or extended hours at various centers

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Saint Petersburg, FL is seeking a client-focused associate to engage clients in the lobby and assist with transactions via self-service channels. You will process cash transactions accurately, conduct deep conversations to understand client priorities, and connect them to suitable financial solutions.

The role requires a high school diploma or equivalent, weekend/extended hours availability, and a focus on delivering strong client experiences through responsible cash handling