Relationship Banker: Build Trust, Solve Financial Needs

Heartland Bank and Trust Company; Bloomington (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Heartland Bank and Trust Company in Bloomington, IL seeks a Relationship Banker to greet customers, deliver strong service, and build lasting relationships while promoting bank products.

You will open and service accounts, assist with technology, follow policies to reduce fraud, and participate in local community engagement.

The role offers a competitive benefits package and opportunities to grow within Heartland Bank's community-focused network.

Qualifications

• Minimum high school diploma or equivalent; willingness to learn banking products.
• Strong communication and customer service skills.
• Ability to build relationships with customers and understand needs.

Responsibilities

• Create an excellent customer experience and engage customers by name.
• Provide customer support needed to reinforce the value of current and new technology.
• Engage current and prospective customers in relationship building conversations to identify needs and offer appropriate solutions to grow customer relationships.
• Maintain a working knowledge of products, services, and processes.
• Open and service customer accounts, including customer outreach and follow up.
• Follow policies and procedures to minimize the risk of fraud.

Skills

Customer service

Relationship building

Product knowledge

Account opening

Education

H.S. Diploma or GED preferred

Job description

Heartland Bank and Trust Company in Bloomington, IL seeks a Relationship Banker to greet customers, deliver strong service, and build lasting relationships while promoting bank products.

You will open and service accounts, assist with technology, follow policies to reduce fraud, and participate in local community engagement.

The role offers a competitive benefits package and opportunities to grow within Heartland Bank's community-focused network.