Relationship Banker: Build Trust & Guide Digital Banking

U.S. Bank; Independence (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across channels with a digital-first approach. You will build strong client relationships, open accounts, and educate customers on digital tools while delivering accurate, efficient service.

The role emphasizes proactive outreach, understanding customer needs, and collaborating with branch teams to optimize the client experience. A strong emphasis on regulatory compliance and customer confidentiality is included.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience or a mix of experience and training.
• Proven ability to build relationships with clients through proactive outreach and follow up.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service technologies.
• Provide basic transactions and ensure accurate processing and exceptional client experience.

Skills

Relationship building

Communication

Customer service

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across channels with a digital-first approach. You will build strong client relationships, open accounts, and educate customers on digital tools while delivering accurate, efficient service.

The role emphasizes proactive outreach, understanding customer needs, and collaborating with branch teams to optimize the client experience. A strong emphasis on regulatory compliance and customer confidentiality is included.