Relationship Banker

F.N.B. Corporation; Sparks Corner (MD); On-site; USD 26,188 - 43,642; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and vision insurance

401(k) with flexible spending accounts

Paid time off including sick time and vacation time

Job summary

F.N.B. Corporation seeks a Relationship Banker in Sparks Corner, Maryland. This role entails developing banking transaction skills and promoting sales while ensuring customer satisfaction. The candidate will need excellent communication and organizational skills and be familiar with banking policies.

The position offers a competitive salary ranging from $19.01 to $31.68 per hour, depending on various factors. FNB provides a comprehensive benefits package.

Qualifications

• 0 years of job-related experience required.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Responsibilities

• Promotes the sales process through greeting customers and identifying needs.
• Makes recommendations in the selling and cross-selling of Bank products.
• Identifies and achieves individual weekly sales/referral goals.
• Incorporates FNB digital products into customer interactions.
• Responsible for maintaining effective data quality for referrals.
• Performs routine operational duties including teller transactions.

Skills

Excellent customer service skills

Excellent communication skills

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position

Knowledge of banking policies, procedures, consumer products and services

Sales and customer service skills

Education

High School or GED

Job description

109 Sparks Valley Rd. Sparks, Maryland. 21152.

Position Title

Relationship Banker

Business Unit

Retail

Reports to

Varies Based on Assignment

Position Overview

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross‑selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience

0

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail‑oriented
• Ability to use a personal computer and job‑related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Licensures/Certifications Required

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Compensation Grade

NEX08

Pay Range

$19.01 - $31.68

FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

Equal Employment Opportunity (EEO)

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.