Relationship Banker

F.N.B. Corporation; Catonsville (MD); On-site; USD 54,472,000 - 90,776,000; Full time

Job summary

F.N.B. Corporation welcomes a Relationship Banker to join our Retail team in Catonsville, MD. You will engage customers, identify needs, and promote banking products while handling routine teller tasks and referrals.

The role emphasizes compliance, data integrity, and use of digital banking tools, with opportunities to meet weekly sales goals and contribute to a risk-aware, customer-centric environment.

Qualifications

• High School diploma or GED required.
• Experience in banking or financial services preferred.
• Familiarity with consumer banking products and services.

Responsibilities

• Promotes the sales process through greeting customers, identifying needs, leveraging leads, and outbound calling.
• Makes recommendations in selling and cross-selling bank products and services.
• Identifies and achieves weekly sales/referral goals.
• Incorporates FNB digital products into customer interactions.
• Inputs and maintains data quality for referrals, customers, and applicants.
• Performs routine teller transactions and other operational duties.
• Performs additional duties as assigned.
• Upholds risk management and regulatory compliance per policy.

Skills

Customer service

Communication

Organization

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in a related position

Banking policies knowledge

Sales experience

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:

6335 Baltimore National Pike. Catonsville, Maryland. 21228.

Position Title: Relationship Banker

Business Unit: Retail

Reports to: Varies Based On Assignment

Position Overview:

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities:

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.

Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.

Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position.

Knowledge of banking policies, procedures consumer products and services.

Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

May require overnight travel for training purposes, particularly during onboarding

Compensation Grade:

NEX08

Pay Range:

$19.01 - $31.68

FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.