Relationship Banker

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Relationship Banker, der sich auf die Entwicklung von Fähigkeiten im Bereich des Kundenservice und der Bankdienstleistungen konzentriert. In dieser Rolle sind Sie dafür verantwortlich, Kunden zu begrüßen, ihre Bedürfnisse zu identifizieren und Bankprodukte zu empfehlen. Sie werden auch dafür sorgen, dass alle Transaktionen gemäß den Richtlinien des Unternehmens durchgeführt werden. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und Ihre Fähigkeiten im Verkauf und Kundenservice zu verbessern. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und eine Karriere im Bankwesen anzustreben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens ein High School Diploma oder GED erforderlich.
• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten sind notwendig.

Responsibilities

• Begrüßen Sie Kunden, identifizieren Sie deren Bedürfnisse und fördern Sie den Verkauf.
• Führen Sie Routineoperationen durch, einschließlich Kassentransaktionen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Analytische Fähigkeiten

Detailorientierung

Verkaufskompetenz

MS Word

MS Excel

MS PowerPoint

Education

High School Diploma oder GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

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Primary Office Location:
650 Caste Village, Pittsburgh, Pennsylvania, 15236.

Position Title: Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview

This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for executing branch leads under the direction of the Manager, handling all customer transaction requests, and identifying opportunities for sales or referrals. The role requires adherence to all FNB policies, procedures, strategies, and Core Values. The incumbent may work at various locations within the market.

Primary Responsibilities

1. Promote sales by greeting customers, identifying needs, leveraging leads, and outbound calling. Make recommendations for bank products and services, and incorporate FNB digital products into customer interactions.
2. Use FNB approved technology to input and maintain data for referrals, customers, and applicants. Manage the lifecycle of relationships according to consumer bank standards.
3. Perform routine operational duties, including teller transactions and other operational tasks per policies and procedures.
4. Perform other duties and projects as assigned.
5. Serve as risk managers by understanding, reporting, and managing daily risks, in line with F.N.B. Corporation’s risk management program.
6. Ensure compliance with regulatory laws and company procedures.

Minimum Education and Experience

High School diploma or GED; no prior experience required.

Skills Required

• Excellent customer service and communication skills
• Strong organizational, analytical, and interpersonal skills
• Detail-oriented
• Proficiency with personal computers and software: MS Word (Basic), MS Excel (Intermediate), MS PowerPoint (Basic)
• Knowledge of banking policies, procedures, consumer products, and services
• Sales and customer service skills

Licenses/Certifications

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements

N/A

Equal Employment Opportunity

FNB does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We promote a discrimination and harassment-free workplace.