Relationship Banker

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Eine etablierte Bank sucht einen Relationship Banker, der sich in grundlegenden Bankgeschäften und Kundenservice bewährt. In dieser Rolle werden Sie Kunden begrüßen, ihre Bedürfnisse erkennen und ihnen passende Bankprodukte empfehlen. Sie arbeiten eng mit dem Management zusammen und nutzen branchenspezifische Technologien, um Daten zu verwalten und die Kundenbindung zu fördern. Diese Position bietet eine hervorragende Gelegenheit, in der Bankenbranche Fuß zu fassen und Ihre Fähigkeiten im Kundenservice und Verkauf zu entwickeln. Wenn Sie eine Leidenschaft für den Umgang mit Menschen haben und ein Interesse an Finanzdienstleistungen zeigen, könnte dies die perfekte Chance für Sie sein.

Qualifications

• Mindestens ein High School Diplom oder GED erforderlich.
• Keine vorherige Erfahrung erforderlich, aber Kundenservicefähigkeiten sind wichtig.

Responsibilities

• Begrüßen Sie Kunden und identifizieren Sie deren Bedürfnisse.
• Führen Sie tellertransaktionen und andere operationale Aufgaben durch.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Analytische Fähigkeiten

Detailorientierung

MS Word

Excel

PowerPoint

Bankrichtlinien und -verfahren

Verkaufskompetenzen

Education

High School Diplom oder GED

Tools

MS Word

Excel

PowerPoint

Job description

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Primary Office Location:

11 Foster Avenue. Pittsburgh, Pennsylvania. 15205.

Position Overview

This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for executing branch leads as directed by the Manager, handling all customer transactions, and identifying opportunities to convert transactions into sales or referral leads. The incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. They may be required to work at various locations within the market.

Primary Responsibilities

1. Promote the sales process through greeting customers, identifying their needs, leveraging sales leads, and outbound calling. Make recommendations for bank products and services, and incorporate FNB digital products into customer interactions.
2. Use FNB approved branch technology to input and maintain accurate data for referrals, customers, and applicants. Manage the lifecycle of all relationships according to consumer bank standards.
3. Perform routine operational duties, including teller transactions and other operational tasks according to established policies and procedures.
4. Perform other related duties and projects as assigned.
5. Serve as risk managers by understanding, reporting, and managing daily encountered risks, in line with F.N.B. Corporation’s risk management program.
6. Ensure compliance with regulatory laws and company procedures as part of all responsibilities.

Minimum Education and Experience

High School diploma or GED; no prior experience required.

Skills

• Excellent customer service and communication skills (written and verbal)
• Organizational, analytical, interpersonal skills
• Detail-oriented
• Proficient in basic computer software (MS Word, Excel, PowerPoint)
• Knowledge of banking policies, procedures, consumer products, and sales skills

Licenses/Certifications

Nationwide Mortgage Licensing System and Registry Identifier preferred; required if applicable.

Physical Requirements/Work Conditions

N/A

Equal Employment Opportunity

FNB is committed to a discrimination-free workplace, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.