Reitz Union Building Manager

University Of Florida; Gainesville (FL); On-site; USD 25,000 - 29,000; Full time

Job summary

University of Florida in Gainesville is seeking an Univ Union Program Specialist for the evening shift (4:00pm–12:00am) at Main Campus. You will oversee on-duty staff, coordinate event setups, and ensure safety and compliance with policies and ADA guidelines.

The role requires a high school diploma with four years of related experience; college coursework may substitute. Strong customer service and problem-solving skills are essential.

Qualifications

• High school diploma with four years of related experience.
• Appropriate college coursework may substitute for required experience.
• Knowledge of building operations, facility management and/or event management.
• Excellent customer service and communication skills.
• Ability to work independently and manage emergencies calmly.

Responsibilities

• Provide support and oversight to all staff on duty during assigned shift; guide and resolve issues; assist with special tasks.
• Maintain safe environment by monitoring activity and coordinating with University Police.
• Open and close the facility; conduct regular inspections for safety and maintenance.
• Monitor grounds for security, deter theft and vandalism as needed.
• Respond to emergencies; coordinate resources and document communications.

Skills

Event operations

Customer service

Communication

Safety awareness

Education

High school diploma

Four years of related experience

Tools

Scheduling software

AV technology

Office software

Event diagrams

Job description

Apply now Job no: 541246
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Facilities Operations/Skilled Trades, Recreation/Event Services, Veteran's Preference Eligible
Department: 05260000 - RU-NIGHT WEEKEND MANAGEMENT

Classification Title:

Univ Union Program Specialist

A high school diploma and four years of appropriate experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Job Description:

Building Management and Oversight

• Provide support and oversight to all staff on duty during assigned shift, including but not limited to housekeeping, maintenance, productions, and event coordinators; provide guidance and resolve operational issues and concerns; assist with special tasks as needed
• Maintain a safe and secure environment by monitoring facility activity, addressing safety concerns, and coordinating with University Police and other emergency personnel as needed
• Open and close the facility according to established procedures
• Conduct regular facility inspections to identify operational, maintenance, safety, and security concerns
• Periodically monitor adjacent grounds and parking areas to deter theft, vandalism, and unauthorized use
• Respond to facility emergencies, critical incidents, and facility disruptions; direct staff response efforts, coordinate resources, and ensure timely documentation and communication with supervisors
• Uphold and enforce all university, departmental and facility policies, procedures, and standards
• Ensure compliance with safety regulations, ADA requirements, and other applicable guidelines
• Serve as a role model for professionalism, accountability, customer service, and operational excellence

Event & Facility Support

• Serve as the facility management representative for meetings, conferences, and special events held in the facility
• Collaborate with event staff, facility users, and clients to ensure successful event execution and exceptional customer experiences
• Review event diagrams and set up requirements to ensure rooms, audiovisual equipment, and support services are prepared accurately and efficiently
• Assist with room setups, event transitions, strikes, and equipment staging as needed
• Monitor event operations and staff performance, providing real-time coaching and guidance to maintain service standards
• Troubleshoot facility and audiovisual issues and coordinate solutions with appropriate departments
• Ensure timely access to event spaces and provide responsive customer service to guests, clients, and campus partners
• Assist hotel staff with addressing facility concerns presented during guest stays

Reporting & Documentation

• Complete comprehensive shift reports detailing operational activities, staffing concerns, facility inspections, events, incidents, and maintenance issues
• Prepare and submit incident reports, work orders, and required documentation in a timely and accurate mannerReport urgent situations, security concerns, and facility issues to appropriate leadership personnel
• Manage Lost & Found operations, including documentation, retention, and disposal processes

Training & Development

• Assist with onboarding and training of event operations staff
• Assist in development, maintenance, and implementation of event operations training programs, manuals, reference materials, and operational procedures
• Observe staff on shift and provide coaching, constructive feedback, and retraining as needed

Other Duties

• Performs special projects, tasks, and other duties, as assigned, to support departmental needs

$18.93/HR; A shift differential is added to the 2nd shift

Required Qualifications:

A high school diploma and four years of appropriate experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Preferred:

• Knowledge of building operations, facility management, and/or event management
• General knowledge of audio-visual systems and event technology
• Experience reviewing event diagrams and coordinating set-ups to meet client specifications
• Proficiency with computers, scheduling software, and common business applications
• Strong verbal and written communication skills
• Excellent customer service skills with a commitment to creating a positive experience for guests, clients, and campus partners
• Effective interpersonal skills and the ability to build positive working relationships
• Demonstrated ability to work collaboratively and contribute to a team-oriented environment
• Strong problem-solving skills, sound judgement, and the ability to make decisions in a fast-paced environment
• Function effectively in a fast-paced environment with frequent interruptions
• Handle multiple projects or tasks simultaneously
• Understand, interpret, and apply rules, regulations, policies, and procedures
• Reliable, punctual, self-motivated, and capable of working independently with minimal supervision
• Ability to manage emergencies, critical incidents, and challenging situations calmly, professionally, and effectively

Criminal background check is required.

Normal Work Schedule:

• This is an evening shift; 4:00pm - 12:00am
• Days off rotate to meet department needs
• Working every other weekend is required

This position is eligible for Veteran’s preference.

Health Assessment Required:

Health Assessment Required: Yes

Advertised: 04 Sep 2026 Eastern Daylight Time
Applications close: 17 Sep 2026 Eastern Daylight Time

The University of Florida is an Equal Employment Opportunity Employer.

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