Reimbursement, Billing Support Representative

castlebiosciences; Friendswood (TX); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Salary $35,000 + bonus

Bonus potential 20%

20 PTO days annually

10 paid holidays

401K with company match up to 6%

Health plan options + company HSA

Stock grant on hire

Job summary

Castle Biosciences Inc. is hiring a full-time Reimbursement, Billing Support Representative to work from Friendswood, TX, headquarters, with a start date of September 14, 2026.

The role focuses on clerical duties for laboratory insurance billing, including handling mailing, indexing, and distribution of mail to patient accounts and teams. Candidates should have strong teamwork, document-management skills, and accurate typing.

Qualifications

• Experience collaborating with multiple teams to achieve goals.
• Experience utilizing document management software and mailroom equipment.
• Typing 35 WPM with 90% accuracy or higher.

Responsibilities

• Handle clerical duties related to laboratory insurance billing, including printing, reviewing, and mailing forms.
• Review, index, and distribute incoming mail, faxes, and lockbox documents to patient accounts.
• Route documents to the appropriate accounts and teams.

Skills

Team collaboration

Document management software

Typing 35 WPM

Tools

Printing equipment

Folding machines

Postage machines

Job description

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!

Learn more at www.CastleBiosciences.com

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement, Billing Support Representative working from Friendswood, TX. headquarters with a start date of September 14, 2026

Why Castle Biosciences?

Exceptional Benefits Package:

• Salary: $35,000 + bonus + company stock
• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Billing Support Representative

This individual is responsible for the clerical duties associated with laboratory insurance billing, including, but not limited to, printing, reviewing, and mailing outgoing forms and letters. This also includes reviewing, indexing, and distributing incoming mail, faxes, and lockbox documents to the appropriate patient accounts and teams

REQUIREMENTS

• Experience collaborating with multiple teams to achieve goals
• Experience utilizing document management software, printing, folding, and postage machines
• Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.

*Please see the full job description at the end of the job ad.

TRAVEL REQUIREMENTS

• <5% as needed for training and meetings.

SCHEDULE

• Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, from Friendswood, TX. headquarters

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Castle Biosciences Awards and Research Developments!