Rehire Field Support Technician

Jackson Hewitt - BEM; Cumberland (MD); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Signing bonus

Training & development

401k with Company Match

Job summary

Jackson Hewitt - BEM is seeking a Seasonal Field Support Technician responsible for setting up and breaking down kiosks across various retail locations. The role includes lifting up to 55 lbs, performing light maintenance, and ensuring locations meet appearance standards.

Ideal candidates should possess good interpersonal skills and ideally a driver's license. The position offers flexible scheduling, competitive salary, and various benefits including employee discounts and training opportunities.

Qualifications

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Customer service experience.
• Basic knowledge of computer functions preferred but not required.

Responsibilities

• Assist with set-up and teardown of kiosk furniture, computers, tech, and kiosk components.
• Ensure locations meet brand/marketing appearance standards.
• Maintain a clean and inviting workplace.
• Perform other duties as assigned.

Skills

Customer service experience

Interpersonal communication skills

Basic knowledge of computer functions

Job description

Our Seasonal Field Support Technician is responsible for completing the set‑up and break‑down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and performing location maintenance. Basic knowledge of computer/tech installation is preferred but not required.

Responsibilities

• Assist with the set‑up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meet deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assist in maintaining a clean and inviting workplace, including removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Perform other duties as assigned.

Qualifications

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demands and Work Effort

• Standing, walking, and sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Signing bonus
• Training & development
• Full‑time and part‑time positions are available
• Flexible Schedule Options — Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low‑cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.