Rehadapt NA - Mounting Support Consultant

Tobii Dynavox®; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Join Tobii Dynavox as a Mounting Support Consultant to empower individuals with disabilities through innovative mounting solutions. This role involves technical problem-solving, providing support and training, and fostering relationships with clinicians and users, all while operating in a dynamic remote work culture. Ideal candidates will have a strong technical background and excellent interpersonal skills.

Qualifications

• 2-3 years’ experience in technical support, inside sales, or consultative selling.
• Clinical experience is a plus.

Responsibilities

• Provide high-quality technical support for mounting recommendations.
• Create personalized product quotations and collaborate with teams.
• Conduct product demos and maintain relationships with stakeholders.

Skills

Interpersonal Skills

Collaboration

Communication Skills

Project Management

Education

Bachelor's Degree

Associate Degree with equivalent experience

Tools

MS Office

CRM

Job description

Rehadapt NA - Mounting Support Consultant

Apply locations

• Remote US-OR
• Remote US-NC
• Remote US-WV
• Remote US-NJ
• Remote US-MI

Job details

Type: Full time

Posted: 12 Days Ago

Requisition ID: JR100717

Why join us?

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As a world leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose, with the flexibility to pursue what matters to you outside of work. Our work culture fosters collaboration and values individuality.

As part of our team, you’ll have the power to make a difference. You’ll solve challenges, deliver solutions, and develop efficient processes that impact our customers’ lives.

Role overview

The Mounting Support Consultant at Rehadapt North America is the go-to expert for delivering innovative mounting solutions that empower individuals with disabilities. This role combines technical problem-solving with relationship-focused interactions, collaborating closely with clinicians, caregivers, resellers, and end users to identify and implement effective solutions. Responsibilities include responding to customer inquiries, providing product support and training, and supporting consultative sales efforts. The role leverages technical expertise and interpersonal skills to ensure customer satisfaction, identify sales opportunities, and guide clients to suitable mounting solutions for assistive technologies.

Key Responsibilities

• Provide high-quality technical support for mounting recommendations, installations, and troubleshooting via video calls, phone, and email/chat.
• Create personalized product quotations meeting customer needs.
• Collaborate with our German-based VMS Team to provide customized mounting proposals through our Virtual Mounting Service.
• Conduct product demos, in-services, training, and webinars to showcase Rehadapt’s products.
• Build and maintain relationships with resellers and stakeholders (SLPs, PTs, OTs, teachers, AT professionals) as a trusted advisor and technical resource.
• Arrange product repairs and returns when necessary.
• Attend trade shows, conferences, and trainings to promote brand awareness.
• Prepare expense reports and manage special projects timely.
• Perform other tasks as assigned.

Minimum Qualifications

Education and Experience

• Bachelor's degree preferred; associate degree with equivalent experience considered.
• 2-3 years’ experience in technical support, inside sales, or consultative selling, preferably in healthcare, medical devices, or assistive technology industries.
• Clinical experience (SLP, PT, OT, AT, Rehab Engineer) is a plus.

Certifications or Licensure

• None required.

Communication Skills

• Strong interpersonal, collaboration, and teamwork skills.
• Excellent listening, verbal, and written communication skills.
• Effective sales presentation and platform training abilities.
• Ability to communicate effectively at all organizational levels.

Technical Skills

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• CRM experience is preferred.

Other Skills

• Detail-oriented.
• Strong project management skills.
• Ability to multitask effectively.

Physical Requirements

• Travel 2-3 times per year nationally.
• Valid driver’s license and insured vehicle required.
• See, hear, speak, sit, stand, and walk.
• Ability to lift/move up to 35 pounds occasionally.

Work Environment

• Work at a desk for prolonged periods.
• Work in a fast-paced environment with interruptions.

Apply today!

We believe in empowering individuals—including our employees—to reach their full potential. If you want to make a difference and grow your career, we’d love to hear from you.

Welcome

Interested in a meaningful career? Join a collaborative culture where curiosity is celebrated. Explore our current openings.

About Us

We are the world leader in assistive communication, helping people with complex disabilities live to their full potential through self-expression, communication, and independence.