Rehabilitation Technician - Lombard/Glen Ellyn

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; San Diego (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Mental health support

Life & disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Community engagement

Parental leave 12 weeks

Job summary

Join Duly Health and Care as a Rehabilitation Technician supporting PT/OT providers across multiple clinics. You will assist with care plans, set up equipment, and help deliver modalities while ensuring patient safety and clear instruction.

We value teamwork, attention to detail, and strong communication as you coordinate front-desk tasks and clinic operations to keep patients on schedule and comfortable. Travel to other sites is expected.

Qualifications

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations
• Understand principles and contraindications in the use of therapy modalities
• Can identify proper patient setup on each piece of equipment and adjust
• Identify planes of movement and demonstrate proper exercise positioning
• Team-oriented
• Attention to detail and follow-through
• Problem solving, lateral thinking and reasoning skills
• Communication skills

Responsibilities

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT providers
• Proper set up and adjustment of exercise equipment
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs)
• Demonstrate and cue exercises to ensure patient understanding
• Monitor patient safety and response to exercise intensity
• Discuss patient performance with PT/OT provider
• Clinic flow: monitor patient arrivals to department
• Start patients on time for scheduled appointments and keep patients apprised of delays
• Maintain cleanliness of clinic and equipment
• Order supplies to keep clinic stocked under manager direction
• Front-end tasks: check-in, co-pay collections, scheduling
• Communicate with PT/OT and Chiropractic teams regarding insurance benefits
• Schedule management for clinicians

Skills

CPR certification

High school diploma

Medical terminology

Therapy modalities knowledge

Equipment setup

Patient positioning

Team oriented

Attention to detail

Problem solving

Communication skills

Education

High School Diploma

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Overview

Rehabilitation Technician Position Highlights: Lombard and Glen Ellyn clinic Physical/Occupational Therapy Position Highlights: Full-Time, 40 hours/week

Hours

Monday-Friday; hours vary between 7:00am-7:00pm; must work two evenings until 7:00pm

Travel

Expected to travel other sites for coverage needs

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.
• Clinic flow: Monitor patient arrivals to department.
• Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.
• Front end tasks: Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

Qualifications

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Understand principles, as well as contraindications/precautions in the use of therapy modalities.
• Can identify proper patient set-up on each piece of equipment with the ability to adjust.
• Identify planes of movement and demonstrate proper exercise positioning.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

The compensation for this role includes a base pay range of $15.10-18.00 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Let's start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it's personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you're caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at Duly isn't about chasing what's next for its own sake. It's about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you're looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you'll find your place at Duly.