Rehabilitation Technician: Case Management & Services

State of New Hampshire; Keene (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Dental plan

Wellness program

Life insurance

Flexible spending accounts

Retirement plan

Job summary

State of New Hampshire, Department of Education, Division of Workforce Innovation, Bureau of Vocational Rehabilitation, seeks a Rehabilitation Technician in Keene, NH to support disabled clients in following policies and procedures to maximize employment potential. The role involves caseload management, coordinating services, preparing authorizations, and handling invoices.

Requires a 2-year education/experience post-high school with a valid driver’s license.

Qualifications

• Equivalent combination of 2 years of education and experience after completion of high school in business, statistics, accounting, personnel management, psychology, sociology, human services, public service, office administration, or related field.

Responsibilities

• Assist in managing client caseload to ensure timely services and to meet the goal of successful rehabilitation.
• Coordinate services between clients, agencies and employers, and with related appointments. Prepare authorizations for goods and services in the case management system.
• Receives calls to the Vocational Rehabilitation Office, collects information about clients and arranges appointments for people with disabilities in order to assess their individual needs.
• Reviews invoices received from vendors, obtains counselor approval, and processes invoices through the case management system.
• Monitors the office’s unliquidated obligations and works with counselors and/or vendors on outstanding invoices. Research information pertaining to payments for vendors and counselors.
• Problem solves technical issues related to the case management system. Requests updates to vendors, services, and authorizations as needed.
• Provides information to vendors and the general public relating to agency policies and procedures.
• Maintains inventory and monitors the ordering of supplies for a regional office.

Skills

Public contact

Attention to detail

Education

2 years education/experience after high school

Job description

State of New Hampshire, Department of Education, Division of Workforce Innovation, Bureau of Vocational Rehabilitation, seeks a Rehabilitation Technician in Keene, NH to support disabled clients in following policies and procedures to maximize employment potential. The role involves caseload management, coordinating services, preparing authorizations, and handling invoices.

Requires a 2-year education/experience post-high school with a valid driver’s license.