Rehabilitation Specialist/Case Manager

Outreach Community Health Centers; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Outreach Community Health Centers in Milwaukee, Wisconsin seeks a Rehabilitation Specialist/Case Manager to support participants in the Comprehensive Community Service Program (CCS). Responsibilities include helping clients build daily living skills, access housing and health services, manage money, and coordinate transportation.

The role requires a High School Diploma plus at least 30 hours of recovery treatment or Certified Nursing Assistant training; an Associate’s or Bachelor’s in Human

Qualifications

• High School Diploma required and at least 30 hours training/experience in recovery treatment or CNA training.
• Associate’s or Bachelor’s degree in Human Services preferred.

Responsibilities

• Collaborate with CCS Care Coordinators and team to ensure high-quality care and referrals.
• Conduct home visits and provide services per the Recovery Plan of Care.
• Assist clients with daily living skills, budgeting, scheduling, and basic medication management.
• Assist clients with housing, medical/mental health resources, employment and education support, and social connections.
• Coordinate transportation to appointments and activities as needed.
• Maintain accurate client records and documentation in the electronic system.
• Attend departmental meetings and coordinate with other service agencies.
• Complete all required paperwork and records as assigned.

Skills

Care coordination

Home visits

Documentation

Transportation

Education

High School Diploma

30 hours recovery treatment training

Certified Nursing Assistant training

Associate or Bachelor’s in Human Services (preferred)

Job description

JOB PURPOSE AND REPORTING STRUCTURE:

Under supervision of the CCS Program Manager, the Rehabilitation Specialist/Case Manager provides support and assists in developing functional living skills to consumers who are enrolled in the Comprehensive Community Service Program (CCS).

This includes, but is not limited to: housing, medication management, employment, money management and budgeting, education as well as social, spiritual and recreational services.

This position requires attention and responsiveness to a consumer’s changing needs, condition and goals for their participation in the CCS Program. The rehabilitation Specialist works in close collaboration with the consumer’s Care Coordinator, therapist(s) and other identified CCS service providers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with CCS Care Coordinators and other team members to ensure clients receive appropriate and high quality care; including referrals for services, ongoing monitoring and service coordination.
• Complete home visits and appropriate services as needed and in accordance with clients Recovery Plan of Care (RPOC).
• Assist clients in the completion of daily living skills such as but not limited to; upkeep of their living environment, budgeting and overall money management, appointment scheduling and basic medication management.
• Assist clients in finding housing, medical and mental health assistance, obtaining legal assistance and benefits, in finding employment, training and education, ADL assistance, development of social support systems, AODA services and support, etc.
• Coordinate transportation for clients to and from appointments, to include medical and mental health, shopping, housing, etc.
• Maintain records of client contacts and complete ongoing documentation in electronic record database.
• May provide transportation to clients on occasion.
• Attend and actively participate in departmental meetings and meetings with other service agencies.
• Complete and maintain all required paperwork, records, documents, etc.
• Other duties as assigned

EDUCATION and/or EXPERIENCE:

High School Diploma (required) and a minimum of 30 hours training/experience in recovery treatment and/or Certified Nursing Assistant training. Associate’s or Bachelor’s degree in Human Services field (preferred).

CERTIFICATES, LICENSES, REGISTRATIONS:

Requires a valid WI driver’s license.

Outreach Community Health Centers, Inc. is an Equal Opportunity Employer