CCS Adult Care Coordinator

Jewish Family Services, Inc.; Milwaukee (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

PTO package

Health, Vision, and Dental insurance

403b retirement plan with company match

Job summary

A nonprofit organization providing community services in Milwaukee seeks a Care Coordinator. This full-time role focuses on care coordination within the Comprehensive Community Services program, helping individuals develop recovery plans to improve their well-being. Candidates should have a Master's or Bachelor's degree in a Human Services field and at least one year of case management experience. Strong communication and organizational skills are essential for success in this position.

Qualifications

• Master's degree preferred; Bachelor's degree required in Human Services field.
• Minimum of one year of case management experience required.
• Experience with behavioral health and addiction preferred.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.

Responsibilities

• Meet with individuals to identify recovery goals and develop plans.
• Collaborate with consumers and providers for program support.
• Ensure consumer confidentiality and respect privacy.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Verbal communication

Written communication

Customer service

Critical thinking

Team collaboration

Education

Master's degree in Human Services

Bachelor's degree in Human Services

Tools

Electronic Health Record (EHR) management systems

Microsoft Office

Various case management systems

Job description

Overview

Description

We offer no-cost supervision for those seeking their LCSW and needing to complete their 3.000 hours

We are a dynamic team that provides Care Coordination services to members enrolled in the Comprehensive Community Services (CCS) program here in the greater Milwaukee area. JFS CCS provides rehabilitative and recovery services to individuals struggling with mental health or substance abuse issues within the context of their unique needs and abilities. The programs offered through CCS are designed to promote and support recovery by stabilizing and addressing an individual\'s critical mental health needs, including substance use problems; an individual\'s ability to self-manage their physical and social health; and an individual\'s ability to meet their basic needs, including housing, education, and employment skills.

We offer:

• PTO package that gives you up to 160 hours in your first year
• 7- Paid Holidays
• 8- Paid Personal Days (Floating Holidays)

A comprehensive insurance package that includes:

• Health Insurance, Vision Insurance. and Dental insurance
• Company-sponsored Life Insurance
• Voluntary Life Insurance, AD&D, STD and LTD Insurance
• Optional Section-125 HSA and FSA options
• 403b and 403b Roth retirement with company match
• Employee Assistance Program

We are looking for someone with a Master\u2019s degree or a 4-year Bachelor\u2019s Degree (preferably with a CSW) in a Human Services field (Social Welfare, Psychology, Social Work, etc.) AND have at least one-year of paid, formal (non-family care giving setting) experience providing case management services and working with behavioral health, mental health and/or addiction issues. If you have the ability to work independently, stay organized, are detail-oriented, able to meet deadlines (enter timely case notes, submit reports, etc.), and most importantly, conduct assessments of, monitor and support CCS consumers with a professional and caring methodology, we would like to meet you.

Our Care Coordinators meet with individuals in their homes or out in the community to identify recovery goals, develop customized recovery plans focusing on individuals’ preferences in order to improve or maintain the members; quality of life, independence, health and overall wellness as it relates to their mental health or substance recovery. As a Care Coordinator, you and the consumer will work with the consumer and a dedicated team of providers to decide which programs and supports will assist the individual reaching their recovery goals.

The Care Coordinator position is a full-time, predominantly first shift position requiring a valid Wisconsin Driver’s License, access to a vehicle, personal motor vehicle insurance meeting the minimum requirements of the Agency, passing of a Department of Justice Background Check and Federal Sex Offender Registry Check, and verification of references.

Responsibilities

We offer a focus on care coordination within the CCS program, including meeting with individuals in their homes or in the community to identify recovery goals and develop customized recovery plans aligned with the individual\'s preferences, to improve or maintain quality of life, independence, health, and overall wellness related to mental health or substance recovery. The Care Coordinators collaborate with consumers and a dedicated team of providers to decide which programs and supports will help the individual reach recovery goals.

Requirements

• Must have a valid driver’s license, access to reliable vehicle, and automobile insurance coverage throughout employment and successfully pass a MVR and insurability check.
• Knowledge, understanding, and/or willingness to learn Jewish culture and traditions and those of the Agency population as necessary.
• Accept other duties and responsibilities as assigned.
• Candidates must successfully pass a criminal background check with the Wisconsin Department of Justice and a caregiver background check with the Wisconsin Department of Health Services, the Department of Children and Families and the Department Safety and Professional Services and a Fingerprint ID check for relevant programs.
• Candidates must pass a Dru Sjodin National Sex Offender and Wisconsin Sex Offender Registry screening.
• Vaccinations per program requirements (Flu, MMR, Varicella, TB Skin Test)
• This job is an in office position with hours required to support the CCS team.

Qualifications

• Masters degree preferred. A four-year Bachelors degree (preferably with a CSW) in a Human Services field (e.g. Social Welfare, Psychology, etc.) required;
• A minimum of one (1) year of Comprehensive Community Services (CCS) experience providing Case Management or related services is required.
• Experience in behavioral health, mental health and/or addiction is preferred.
• Experience in various case management systems (TCM, CSP, Wraparound Milwaukee, My Choice Family Care, etc.) is preferred, but not required.
• Must have excellent interpersonal, organizational, critical thinking, problem solving, creative and independent thinking skills.
• Must be able to work independently with minimal supervision.
• Excellent verbal and written communication skills are required.
• Excellent customer services skills are required.
• Have the ability to make accurate assessments, interact effectively with consumers, agency staff, and other community professionals within a team concept.
• Must be able to handle multiple tasks simultaneously and prioritize based on severity of need.
• The ability to respect and maintain privacy and dignity of consumers and assure consumer confidentiality at all times is required.
• Familiarity with Electronic Health Record (EHR) management systems is required.
• Proficient in computer use, Microsoft Office applications