Rehabilitation Program Specialist for Employment Services

Adult Correction; North Carolina; Hybrid; USD 58,000 - 101,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

The North Carolina Department of Health and Human Services - Division of Services for the Blind seeks a Human Services Program Consultant III (NS) to provide leadership for employment services across seven district offices. The role manages contracts, conducts reviews, and ensures compliance with federal guidelines to strengthen outcomes for consumers who are blind, visually impaired, or deafblind.

The position emphasizes contract administration, staff guidance, and program audits, with a hybrid

Qualifications

• Experience administering and managing agency contracts (including annual reviews).
• Ability to guide distributed teams across multiple district offices.
• Experience interpreting and applying WIOA/SE federal guidelines to programs.

Responsibilities

• Provide leadership to support high-quality employment outcomes for consumers who are blind, visually impaired, or deafblind.
• Guide and train Business Service Representatives in each district office.
• Administer and manage all agency employment-related contracts.
• Renew 100% of ongoing contracts by their due dates and document renewals.
• Conduct annual reviews for all agency contracts used during the program year.
• Complete Competitive Integrated Employment Reviews for compliance.
• Build relationships with Community Rehabilitation Providers offering supported employment.
• Study and apply WIOA/SE guidelines to inform program operations.
• Complete the Division's annual Worker's Compensation audit by deadline.
• Support continuous improvement of employment services by aligning activities with Division priorities.

Skills

Contracts management

Team leadership

WIOA/SE guidelines

Program audits

Regulatory compliance

Job description

Agency Dept of Health and Human Services Division Blind Services Job Classification Title Human Services Program Consultant III (NS) Position Number 60043199 Grade NC16

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work The Rehabilitation Program Specialist for Employment Services provides Division-wide leadership to support high‑quality job placements for individuals who are blind, visually impaired, or deafblind, ensuring access to competitive wages, career advancement opportunities, benefits, and long‑term job retention. The position guides Business Service Representatives across seven district offices and manages agency employment‑related contracts in accordance with state regulations and internal policies. It conducts comprehensive contract reviews, completes program‑required evaluations such as Competitive Integrated Employment Reviews, and supports relationships with Community Rehabilitation Providers.

The role also interprets and applies WIOA/SE federal guidelines to inform program operations and advises leadership and staff on their implementation. This position contributes to accountability and compliance by completing agency audits and supporting Division efforts that strengthen employment outcomes for consumers.

Key Duties Include:

• Provide leadership to support high‑quality employment outcomes for consumers who are blind, visually impaired, or deafblind.
• Guide and train Business Service Representatives in each of the seven district offices to support consistent employment service delivery.
• Administer and manage all agency employment‑related contracts in alignment with state regulations and internal policies.
• Renew 100% of ongoing contracts on or before their established due dates and document all renewal activities.
• Conduct annual reviews for 100% of agency contracts utilized during the program year.
• Complete Competitive Integrated Employment Reviews to support compliance with federal requirements.
• Build and maintain relationships with Community Rehabilitation Providers offering supported employment and work adjustment services.
• Study and apply WIOA/SE federal guidelines, advising leadership and staff on regulatory implications for program operations.
• Complete the Division's annual Worker's Compensation audit by the established deadline.
• Support continuous improvement of employment services by monitoring program needs and aligning activities with Division priorities.

Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $57,983.00 - $101,470.00 Recruitment Range: $57,983.00 - $84,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Demonstrated experience administering and managing contracts, including completing 100% of annual contract reviews and ensuring all renewals are finalized by established deadlines. Documented success conducting Competitive Integrated Employment Reviews and applying results to support program compliance and employment service quality. Proven track record providing guidance and training to distributed teams, including Business Service Representatives across multiple district offices. Demonstrated experience analyzing and interpreting WIOA/SE federal guidelines and advising leadership and staff on their application to agency programs and services. Established proficiency completing program audits-such as the Division's annual Worker's Compensation audit-within required timeframes and documenting outcomes accurately.

The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This Position Is Eligible For A Hybrid Work Option

Physical Requirements: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

About the Division of Services for the Blind (DSB):

The Division of Services for the Blind provides services to people who are visually impaired, blind and deaf-blind to help them reach their goals of independence and employment.

Compensation and Benefits:

The State of North Carolina offers excel