Rehabilitation Aide — Patient Experience & Therapy Support

Beth Israel Lahey Health; Winchester (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is hiring a Rehab Aide to support Physical Therapy services, helping to minimize wait times and ensure a clean, welcoming environment for patients in Winchester, MA. The role involves assisting therapists, transporting patients, and aiding with front-desk operations.

The position requires a High School Diploma or equivalent, with preferred experience in rehab aide roles or healthcare-related customer service. Training will cover safety and equipment preparation as needed.

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare or clerical roles with strong customer service is preferred.
• Previous rehab aide experience is preferred.

Responsibilities

• Assists therapists by preparing equipment for treatment.
• Provides ambulatory assistance to patients as needed.
• Greets and escorts patients to create a welcoming environment.
• Transports patients and educates them to ensure comfort.
• Keeps the department clean and stocked with supplies and linen.
• Supports front desk tasks: answering phones and guiding non-clinical questions.

Skills

Rehab aide experience

Customer service

Education

High School Diploma or equivalent

Job description

Beth Israel Lahey Health is hiring a Rehab Aide to support Physical Therapy services, helping to minimize wait times and ensure a clean, welcoming environment for patients in Winchester, MA. The role involves assisting therapists, transporting patients, and aiding with front-desk operations.

The position requires a High School Diploma or equivalent, with preferred experience in rehab aide roles or healthcare-related customer service. Training will cover safety and equipment preparation as needed.