Rehab Therapy, Supervisor

Trinityhealth; Plymouth (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Trinity Health is seeking a Rehabilitation Therapy Supervisor to support the Clinical Director in delivering high-quality care within Rehabilitation Services. You will oversee daily operations, staffing, scheduling, and resource management to ensure efficient workflow and strong patient outcomes.

You will lead a team, provide onboarding and ongoing education, monitor performance, and drive program development while maintaining regulatory compliance and exceptional customer service across the

Qualifications

• Degree from an accredited program in Physical Therapy (PT), Occupational Therapy (OT), Speech-Language Pathology (SLP), or Recreation Therapy.
• Current professional license in Indiana appropriate to discipline.
• Current CPR certification.
• Minimum of 5 years of clinical rehabilitation experience with supervisory experience preferred.
• Two years of supervision experience strongly preferred.

Responsibilities

• Support Clinical Director in providing high-quality rehabilitation services within the assigned area.
• Manage day-to-day departmental operations, including staffing, patient scheduling, and supply management.
• Monitor productivity and operational performance to ensure efficient workflow and quality outcomes.
• Evaluate and adjust staffing schedules based on patient volume and departmental needs.
• Communicate staff availability and scheduling updates with Intake and other stakeholders.
• Assist in developing and implementing new programs and services within Rehabilitation Services.
• Recruit, interview, and assist in selecting qualified team members.
• Provide onboarding, orientation, training, and ongoing education to ensure staff competence.
• Complete performance evaluations and monitor staff performance.
• Address performance concerns and support corrective action processes.
• Serve as a clinical expert and resource for staff.
• Recognize and reward exceptional performance and customer service.
• Participate in budget planning and promote cost-effective care delivery.
• Ensure accurate documentation of services, supplies, and patient charges.
• Support revenue reconciliation and charge correction processes.
• Lead customer service initiatives and process improvements.
• Engage patients, families, and stakeholders to evaluate services.
• Foster collaboration across departments.

Skills

Leadership

Staff development

Communication

Problem solving

Time management

Customer service

Education

Physical Therapy (PT)

Occupational Therapy (OT)

Speech-Language Pathology (SLP)

Recreation Therapy

Job description

Employment Type: Full time Shift: Day Shift

Description:

The Rehabilitation Therapy Supervisor supports the Clinical Director in the delivery of exceptional patient care within Rehabilitation Services. This role oversees the daily operations of an assigned rehabilitation area, ensuring efficient staffing, scheduling, resource management, quality outcomes, and staff development. The Supervisor serves as a clinical resource, mentor, and leader while maintaining a high standard of customer service, regulatory compliance, and operational excellence.

What You'll Do

Clinical & Operational Leadership

• Support the Clinical Director in providing high-quality rehabilitation services within the assigned area.
• Manage day-to-day departmental operations, including staffing, patient scheduling, and supply management.
• Monitor productivity and operational performance to ensure efficient workflow and quality patient outcomes.
• Evaluate and adjust staffing schedules based on patient volume, staff mix, and departmental needs.
• Communicate staff availability and scheduling updates with Intake and other key stakeholders.
• Assist in developing and implementing new programs and services within Rehabilitation Services.

Team Leadership & Staff Development

• Recruit, interview, and assist in selecting qualified team members.
• Provide onboarding, orientation, training, and ongoing education to ensure staff competence and professional growth.
• Complete performance evaluations in accordance with organizational guidelines.
• Monitor staff performance, attendance, and work quality.
• Address performance concerns and support corrective action processes when necessary.
• Serve as a clinical expert and resource for staff, encouraging independent problem-solving and professional development.
• Recognize and reward exceptional performance and customer service.

Financial & Resource Management

• Participate in budget planning and recommend cost-effective care delivery practices.
• Operate within established budget parameters.
• Identify opportunities to improve efficiency and reduce unnecessary resource utilization.
• Ensure accurate documentation of services, supplies, and patient charges.
• Support revenue reconciliation and charge correction processes when designated as a Revenue Lead.

Quality, Compliance & Customer Service

• Demonstrate the organization's mission, vision, and core values in all interactions.
• Ensure compliance with all laws, regulations, and standards related to patient safety, health information, and healthcare delivery.
• Lead customer service initiatives, process improvement activities, and outcome-focused programs.
• Engage patients, families, and stakeholders to evaluate services and identify improvement opportunities.
• Foster collaboration and communication across departments.
• Participate in committees and special projects as assigned by leadership.

What You'll Need

Education

Degree from an accredited program in one of the following:

• Physical Therapy (PT)
• Occupational Therapy (OT)
• Speech-Language Pathology (SLP)
• Recreation Therapy

Licensure & Certifications

• Current professional license in the State of Indiana appropriate to discipline.
• Current CPR certification.

Experience

• Minimum of 5 years of clinical rehabilitation experience with a strong and well-established clinical background.
• Previous supervisory or leadership experience preferred.
• Two (2) years of supervision experience strongly preferred.

Skills & Competencies

• Strong verbal and written communication skills.
• Demonstrated leadership, coaching, and team‑building abilities.
• Advanced problem‑solving and critical‑thinking skills.
• Ability to manage multiple priorities in a fast‑paced healthcare environment.
• Excellent organizational and time‑management skills.
• Commitment to high‑quality patient care and customer service.
• Ability to model professional behaviors and organizational values.

Additional Requirements

• Flexible schedule, including potential weekend coverage.
• Ability to adapt to changing departmental and organizational needs.
• Assigned work hours, shifts, start times, and days may change based on operational requirements.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.