Rehab Team Coordinator, Residential Program

University of Maryland Medical System; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

University of Maryland Medical System Corporation is seeking a Residential/ Psychiatric Rehabilitation Program supervisor to coordinate daily operations of RRP/PRP teams at Harbor City Unlimited. The role involves supervising counselors, ensuring appropriate interventions, and coordinating on-site and off-site services to support member recovery goals.

The position emphasizes adherence to recovery models, documentation accuracy, regulatory compliance, and collaboration with program leadership to

Qualifications

• Bachelor’s degree preferred; experience substituted on a year-for-year basis up to four years.
• Five years of professional counseling experience in mental health services, including residential or psychiatric rehabilitation.
• Valid Maryland driver’s license may be required; CPR certification is required.

Responsibilities

• Supervise daily work activities of RRP/PRP staff in accordance with UMMS policies.
• Collaborate with coordinators and staff to ensure high level of coordinated care.
• Ensure respectful, dignified, therapeutic interactions with members; engage with members consistently.
• Oversee timely, ongoing engagement with members and outreach as needed.
• Maintain documentation per procedures and regulatory standards; perform file reviews and QA activities.
• Review Individualized Rehabilitation Plans and submit authorization requests.
• Enforce policies and participate in policy development.
• Attend management meetings and training sessions.

Skills

Mental health

Counseling

Crisis intervention

Communication

Supervision

Policy adherence

Recovery focus

Education

Bachelor’s Degree in human services or related field

Job description

Job Requirements

Under supervision of the department Supervisor, coordinates the daily operations of a Residential Rehabilitation Program (RRP) or Psychiatric Rehabilitation Program (PRP) team at Harbor City Unlimited. Supervises counselors, ensures services members receive appropriate interventions which lead to achievement of recovery goals. Assists in ensuring efficient and effective on-site programming, as well as off-site services to members. Ensures coordination of care, adherence to the recovery model of service, and interventions toward member goal achievement.

Job Requirements

Under supervision of the department Supervisor, coordinates the daily operations of a Residential Rehabilitation Program (RRP) or Psychiatric Rehabilitation Program (PRP) team at Harbor City Unlimited. Supervises counselors, ensures services members receive appropriate interventions which lead to achievement of recovery goals. Assists in ensuring efficient and effective on-site programming, as well as off-site services to members. Ensures coordination of care, adherence to the recovery model of service, and interventions toward member goal achievement.

Shift:

M-F, 8:4:30PM, No Weekends or Holidays

Responsibilities And Tasks

• Supervises the daily work activities of RRP or PRP staff in accordance with UMMS, Human Resources, and departmental policies and procedures in collaboration with the Program Supervisor and Program Manager.
• Communicates/collaborates with other RRP and/or PRP team coordinators and staff, as well as the vocational coordinator on ensuring a high level of coordinated care. Oversees staff on other teams in absence of respective coordinator.
• Ensures that each staff member interacts with all members in a respectful, dignified, therapeutic, adult, engaging, and culturally sensitive manner.
• Consistent with the recovery partnership, ensures the establishment of timely, substantive, ongoing engagement with members, and assertive outreach when necessary.
• Responsible for ensuring that all documentation is completed in accordance with departmental procedures and meets regulatory standards. Performs file reviews and other quality assurance activities as directed.
• Reviews Individualized Rehabilitation Plans and submits authorization requests to Value Options.
• Enforces and interprets UMMS and departmental policies and procedures within the program. Assists in the development of general departmental policies and procedures.
• Attends and participates in regular departmental management meetings, in-service training, and other related professional/technical activities.

Education and Experience

• Bachelor’s Degree in the human services or related field is preferred. Additional experience may be substituted for the educational requirement on a year for year basis for up to four years.
• Five years professional counseling experience performing mental health services to include experience in residential rehabilitation and or psychiatric rehabilitation services is preferred. In addition, one year experience in a lead role, overseeing the work activities of counseling staff is required.
• Current, valid, Maryland state drivers’ license may be required.
• CPR certification is required.

Knowledge, Skills And Abilities

• Knowledge of mental health, psychology, counseling, and crisis intervention is required.
• General knowledge of MHA regulations is required.
• Knowledge of state Medicaid guidelines, code of ethics and professional standards, and confidentiality and privacy.
• Current, valid Maryland state driver’s license is required. Ability to use a 12-passenger van is required.
• CPR certification is required.
• Ability to supervise and monitor the daily work activities and evaluate, train, and motivate the performance of subordinate staff.
• Demonstrates knowledge and skills necessary to provide care appropriate to the patient populations(s) served. Demonstrates knowledge of the principles of recovery, growth, and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age-specific needs. Provides the care needed as described in the unit/area/department policies and procedures.
• Effective oral and written communication skills are required to work with UMMS staff as well as in supervising counseling staff.