Rehab Services Technician

Illinois Bone and Joint Institute LLC; Gurnee (IL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Illinois Bone and Joint Institute, LLC (IBJI) in Chicagoland, is seeking a Rehabilitation Technician for our Gurnee Rehab Services location. This role supports therapists and staff in a fast-paced orthopedic rehab setting, with a 30–40 hour per week schedule year-round.

The position emphasizes patient care, teamwork, and patient safety, including front desk duties as needed and HIPAA compliance. Bilingual Spanish is preferred; morning and evening shifts are required.

Qualifications

• Must be a current student or have completed a high school education
• Bilingual Spanish preferred
• Must have a minimum of 20–35 hours of availability per week
• Must have availability for morning and evening shifts

Responsibilities

• Provide excellent customer service and communication to therapy patients, therapists, physician staff, and clients in a fast paced orthopedic rehab office.
• Daily clinic maintenance: cleaning treatment tables and equipment, change out linen, stocking supplies.
• Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic.
• Act as an extender to the therapists; assist clinicians with carrying out exercise programs for patients including setup on equipment and modalities.
• Communicate with therapist on any observations made during the patient’s exercise program.

Skills

Customer service

Communication

Bilingual Spanish (preferred)

Education

High school diploma or equivalent

Tools

Windows

MS Office

Email

Job description

Description

Illinois Bone & Joint Institute, LLC (IBJI), Chicagoland's premier orthopedic medical practice with several Chicago and suburban locations, has a year round Rehabilitation Technician opening at our Gurnee Rehab Services location.

This is an excellent opportunity for individuals looking to work 30 - 40 hours per week year‑round in an orthopedic physical and occupational therapy setting within IBJI's Rehab Services Division.

Benefits

We offer a competitive compensation package that includes health, life, dental, and vision insurance, generous PTO accrual, as well as 401K, profit sharing, employee assistance program, and disability coverage.

Job Summary

A rehabilitation technician is under the general technician supervisor and management team at the site of employment. The main objectives of this position is to support the staff with a team‑oriented approach in delivering exceptional customer service and care with the goal of improving a patient’s overall quality of life.

Essential Duties

1. Provide excellent customer service and communication to therapy patients, therapists, physician staff, and clients in a fast paced orthopedic rehab office.
2. Daily clinic maintenance: including but not limited to cleaning treatment tables and equipment, change out linen, stocking supplies.
3. Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic.
4. Daily, weekly and monthly checks of maintenance tasks to stay compliant with IBJI guidelines. 5. Act as an extender to the therapists; assist clinicians with carrying out exercise programs for patients including set up on equipment and modalities.
5. Communicate with therapist on any observations made during the patient’s exercise program. 7. Take initiative in assisting clinicians with patient care.
6. Print home exercise program for patients under the direction of the clinician.
7. Inventory of both clinical and non‑clinical materials.
8. For clinics that utilize techs for front desk support, follow best practice procedures that involve clerical duties: including but not limited to checking in patients, scheduling appointments, taking co‑pays, scanning, answering the phone.
9. Provide daily support to the rehab staff and management team.
10. Follows HIPAA guidelines by protecting the patient’s identity.
11. Ability to work with patients regardless of diagnosis, age, or background.
12. Maintain a positive attitude in clinic.
13. Demonstrates professionalism with prompt work attendance and flexibility with established work hours. 16. All other duties as assigned.

Requirements

Job Qualifications

1. Must be a current student or have completed a high school education
2. Bilingual Spanish preferred
3. Must have a minimum of 20‑35 hours of availability per week
4. Must have availability for morning and evening shifts

Physical Requirements

1. Ability to handle multiple tasks and work under pressure.
2. Detail oriented and demonstrates effective time management.
3. Displays professional and effective writing and verbal communication skills.
4. Skilled in Windows; MS Office; Email access.

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.

Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.