Rehab Services Manager

TriStar Skyline Medical Center; Nashville (TN); On-site; USD 100,000 - 130,000; Full time

Job summary

TriStar Skyline Medical Center in Nashville, TN seeks a Rehab Services Manager to oversee daily operations of the Rehab Therapy team, ensure staffing efficiency, and coordinate care with the multidisciplinary team.

The role emphasizes guiding therapeutic care, aligning with physician prescriptions, and maintaining high patient satisfaction through effective leadership and compliant practice.

Qualifications

• Bachelor's degree in a rehabilitative science (PT, OT, or ST) required.
• Current licensure as a Physical, Occupational, or Speech Therapist in the state of practice.
• At least 3 years of clinical experience; leadership experience preferred.
• Basic Life Support (BLS) certification required.
• Strong organizational and communication skills.

Responsibilities

• Prepare staffing schedules and ensure appropriate staffing levels.
• Assist with admission determinations and bed placement when case management is unavailable.
• Complete daily rounding on therapy staff and ensure timely documentation.
• Serve as liaison between patients, families, staff and physicians.
• Identify and address quality, safety, and patient satisfaction issues.
• Lead initiatives to improve patient experience and staff engagement.

Skills

Leadership

Staff Scheduling

Clinical Oversight

Communication

Quality Assurance

Education

Bachelor's Degree in Rehabilitative Science

Tools

EMR Software

Job description

Introduction

Are you ready to manage in a new era as a Rehab Services Manager where building a healthier tomorrow is more than a job? Our TriStar Skyline Medical Center team is committed to partnership, innovation, legacy and improving more lives in more ways.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

The Manager of Rehab Therapy ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the Rehab Therapy team. As a vital member of the multidisciplinary team, the Manager coordinates appropriate staffing levels and treatment schedules and monitors the amount/type/quality of the therapy services provided. The Manager guides the provision of therapeutic care to achieve optimal outcomes and excellence in patient satisfaction. The Manager can also function as a licensed therapist and administer therapy modalities and treatment as prescribed by the licensed physician.

What you will do in this role

• Prepare and implement staffing schedules, adjusting as needed to ensure appropriate staffing levels.
• Help determine category of admission (i.e. observation status or inpatient admission) placement on department in absence of case manager.
• Complete rounding on all therapy staff according to established timeframes.
• Serve as liaison between patients, family, staff and physicians.
• Identify patient complaints; resolve issues and report to management.
• Identify and communicate any quality/safety/risk issues to appropriate leader for resolution.
• Ensure timely, accurate documentation of services, according to hospital and departmental standards.
• Ensure completion of daily charges.
• Compile reports for chaplaincy services, social services, nursing administration, etc. and assist staff in completing other reports as needed to facilitate communication.
• Facilitate allocation of appropriate resources to ensure quality.
• Authorize the procurement of supplies, equipment, etc. in emergent situations.
• Foster a culture promoting teamwork to accommodate departmental cooperation throughout the facility.
• Review various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Support the development and implementation of strategies to elevate the patient experience.
• Lead in a manner that inspires commitment to the vision/mission/values of the organization. Implement evidence-based employee engagement practices.
• Identify development opportunities or training needs of individual employees and teams. Provide coaching, feedback, and training to improve performance.
• Participate in interviewing applicants for open therapy positions.
• Assume responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.
• Administer treatments and physical agents according to specialty, as prescribed by a referring physician.

What qualifications you will need

• Bachelor's Degree in a Rehabilitative Science (PT, OT, or ST) required.
• Current licensure as a Physical, Occupational, or Speech Therapist in the state(s) of practice, in accordance with law and regulation.
• 3+ years clinical experience required.
• Prior leadership experience preferred.
• Basic Life Support (BLS) required.

TriStar Skyline Medical Center is a 350+ bed facility. We are Tennessee's first comprehensive stroke center, a state designated Level 1 Trauma Center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program, an Accredited Chest Pain Center with PCI and serves the North Nashville community as a leading provider of emergency heart care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.