Rehab Front Desk Specialist: Scheduling & Care

Labette Health; Parsons (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

Labette Health in Parsons, KS seeks a friendly Rehab Services Receptionist to greet patients and families, schedule and register therapy services, and support clinicians in a fast-paced health care setting.

The role emphasizes patient confidentiality under HIPAA, accurate record-keeping, efficient phone handling, and proactive customer service to ensure a welcoming front desk and smooth administrative operations for rehabilitation services. Experience with Meditech or OptimisPT is preferred.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• 1 year healthcare/medical office experience preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with EHR systems such as Meditech or OptimisPT preferred.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Greet patients, families, and visitors professionally.
• Schedule and register patients for therapy services.
• Verify insurance benefits and obtain prior authorizations as needed.
• Collect co-pays and provide financial information.
• Maintain patient records in HIPAA-compliant manner.

Skills

Customer service

Communication

Multitasking

Microsoft Office

HIPAA compliance

Education

High school diploma or equivalent

Associate degree preferred

Tools

Meditech

OptimisPT

Microsoft Outlook

Job description

Labette Health in Parsons, KS seeks a friendly Rehab Services Receptionist to greet patients and families, schedule and register therapy services, and support clinicians in a fast-paced health care setting.

The role emphasizes patient confidentiality under HIPAA, accurate record-keeping, efficient phone handling, and proactive customer service to ensure a welcoming front desk and smooth administrative operations for rehabilitation services. Experience with Meditech or OptimisPT is preferred.