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Florida Department of Agriculture and Consumer Services in Tallahassee is seeking a supervisory administrative professional to oversee staff handling license denials, suspensions, revocations, fines and probations. You will organize work, provide training, manage attendance, and evaluate performance while analyzing data for reporting and budgeting needs.
The role involves coordinating policy implementation, preparing procedures, and ensuring compliance with applicable laws.
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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .
Requisition No:887044
Agency: Agriculture and Consumer Services
A high school diploma or its equivalent and six (6) years of professional or nonprofessional experience in administrative work; regulatory work, consumer complaint program work, interviewing, business administration, consumer, or public relations or investigation; or An equivalent combination of education and experience equaling six (6) years can substitute for the above requirements; or A bachelor’s degree (4 years) from an accredited college or university and two (2) years of professional or nonprofessional experience as described above.
EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained.Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)
To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
Supervises positions that perform administrative actions dealing with license denials, suspensions, revocations, fines and probations and that review complaint investigations. Performs supervisory responsibilities including organizing and scheduling work, providing training and guidance, attendance, and leave, communicating with employees and evaluating performance. Maintains, gathers, and analyzes statistical data relating to administrative actions taken for use by management in the preparation of the division newsletter and budget requests. Solves problems and recommends solutions to prevent recurrences in the future.
Performs administrative work conducting complex special assignments and assists in implementing program objectives. Reviews and coordinates implementation of policies and procedures. Supervises the preparation, maintenance and updating of the unit’s procedures manual and oversees the application of policies and procedures with regard to ensuring that statutory requirements are met. Prepares reports and makes recommendations to revise policies and procedures.
Makes determinations through independent research and verification of continued eligibility for licensure. This involves extensive telephone and written communication with federal, state and local law enforcement agencies, clerk of courts and regulatory agencies of other states and countries. Prepares appropriate notices for suspensions and/or revocations based on applicable laws, rules, legal opinions, and policies. Reinstates licenses based on corrective action by licensees as may be required. Recommends investigation when activities that appear to be in violation of Chapter 493, Florida Statutes, are discovered.
Serves as backup supervisor in the absence of the bureau program supervisors. This requires a thorough working knowledge of all bureau program areas and statutory mandates.
Responsible and accountable for managing budget/dollars/resources (staff, vehicles, computers, cell phones, etc.) of any assigned programs in an efficient and accountable manner. Responsible for ensuring that assigned program areas have operational procedures and processes which result in accountability and compliance with division and department policies and procedures.
Performs other work- related duties as required.
For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:0 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.