Regulatory IT Analyst

Jobtailor; Maplewood (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor in Maplewood, MN seeks a CDMS end user support specialist to help users troubleshoot the Chemical Data Management System, coordinate with IT, and ensure regulatory compliance.

You will work with Excel and SQLI Query Analyzer, test new CDMS versions, roll out updates globally, and deliver clear, professional service to internal customers.

Qualifications

• Bachelor's degree in Chemistry, Computer Science, Data Analytics, Statistics or related science.
• Must be computer literate, understand interfaces, and have experience with Microsoft Excel.
• Knowledge of local, national, and international chemical regulations preferred.

Responsibilities

• Provide end user support of the Chemical Data Management System (CDMS).
• Work with users to solve system problems and discover technical issues with software using Microsoft Excel and SQLI Query Analyzer.
• Serve as a liaison between day-to-day users of CDMS and IT personnel.
• Collaborate with IT professionals to address user problems and solve technical issues.
• Work with end users to quantify system performance requirements to ensure compliance with emerging chemical regulations.
• Test new versions of client CDMS software and work closely with IT personnel to facilitate smooth functioning of new versions of CDMS.
• Provide new version roll‑out support to end users located around the globe.
• Provide excellent customer service to internal customers through written and verbal communications.
• Monitor project status and reports regularly to client and/or Pace leadership.

Skills

End user support

Customer service

Problem solving

Education

Bachelor's degree in Chemistry, Computer Science, Data Analytics, Statistics or related science

Tools

Microsoft Excel

SQLI Query Analyzer

Job description

Responsibilities

• Provide end user support of the Chemical Data Management System (CDMS)
• Work with users to solve system problems and discover technical issues with software using Microsoft Excel and SQLI Query Analyzer
• Serve as a liaison between day-to-day users of CDMS and IT personnel
• Collaborate with IT professionals to address user problems and solve technical issues
• Work with end users to quantify system performance requirements to ensure compliance with emerging chemical regulations
• Test new versions of client CDMS software and work closely with IT personnel to facilitate smooth functioning of new versions of CDMS
• Provide new version roll‑out support to end users located around the globe
• Provide excellent customer service to internal customers through written and verbal communications
• Monitor project status and reports regularly to client and/or Pace leadership

Requirements

• Bachelor's degree in Chemistry, Computer Science, Data Analytics, Statistics or related science
• Must be computer literate, understand interfaces, and have experience with Microsoft Excel
• Knowledge of local, national, and international chemical regulations preferred

Core Competencies

Demonstrates expertise in providing end user support for Chemical Data Management Systems (CDMS) while ensuring compliance with chemical regulations. Proficient in utilizing Microsoft Excel and SQLI Query Analyzer to troubleshoot and resolve technical issues effectively.