Regulatory Governance Specialist

TIH; Richmond (VA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A leading financial services company seeks a diligent professional for loan data processing. Responsibilities include verifying and processing loans per regulatory guidelines and maintaining strong communication with clients. This role offers a blend of office and remote work, ensuring candidates manage deadlines and expectations efficiently.

Benefits

Medical, dental, and vision insurance

401k plan

Paid holidays and vacation days

Qualifications

• 1-2 years of mortgage, banking operations experience preferred.
• Strong communication and prioritization abilities.

Responsibilities

• Gather documentation for client accommodations such as SCRA and Assumptions of Mortgage.
• Complete data entry and validation based on regulatory requirements.
• Update records and communicate issues effectively with management.

Skills

Proficiency with Microsoft Office suite

Strong research and investigation skills

Excellent written and oral communication skills

Attention to detail

Organizational skills

Education

College degree or comparable education

Tools

Banking software

Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular Or Temporary

Regular

Language Fluency: English (Required)

Work Shift

1st shift (United States of America)

Please Review The Following Job Description

Responsible for the efficient and accurate loan data processing and verification for multiple client accommodations such as, but not limited to, SCRA, Successors in Interest, Partial Release, Subordinations, and Assumptions of Mortgage. Complete process requirements accurately and timely in accordance with regulatory and investor guidelines.

Partial release experience strongly preferred!

4 days in office/1 day remote.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Gather required documentation to evidence a borrower’s qualified status for SCRA, Successor in Interest, and Assumption of Mortgage Complete data entry and validation based on documents required by investor or regulation Issue accurate and timely client notifications for client accommodation based on regulatory and investor requirements Update internal system of record to capture document issuance and retention standards Stay current on regulatory timelines and investor guidelines for qualified parties Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability All other duties as assigned.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree or comparable education and experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel
  
  

Preferred Qualifications

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills
• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities
  
  

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

☐ Sitting (if checked, indicate frequency)

Choose an item.

☐ Standing (if checked, indicate frequency)

Choose an item.

☐ Walking (if checked, indicate frequency)

Choose an item.

☐ Bending (if checked, indicate frequency)

Choose an item.

☐ Lifting (if checked, indicate pounds)

Choose an item.

þ Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ Travel (Must select one)

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify