Regulatory Compliance Support

784 Chickasaw Business Solutions, LLC; Kansas City (MO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) plan

Life Insurance

Disability Insurance

Paid time off

Federal holidays

Job summary

Chickasaw Nation Industries, Inc. is seeking a Regulatory Compliance Support professional to analyze complaints, draft processing documentation, and recommend administrative or non-investigative closures.

On-site work will be required at times in a fast-paced environment. Ideal candidates have a bachelor’s degree and up to two years of relevant experience, strong MS Office skills, and excellent writing and organizational abilities.

Qualifications

• Bachelor's degree required.
• 0–2 years relevant experience.
• Ability to obtain and maintain required customer clearance.
• Proficiency with MS Office and SharePoint.

Responsibilities

• Reviews a high volume of complaints to identify potential regulatory violations.
• Evaluates complaint information and provides initial recommendations for administrative or non-investigative closure.
• Drafts case processing documentation, correspondence, and summaries.
• Ensures all written documentation is clear, accurate, and free of errors.
• Maintains awareness of applicable regulatory requirements and case processing standards.

Skills

Strong writing

Proofreading

Editing

Organizational skills

Microsoft Office proficiency

Microsoft Word

Microsoft Excel

SharePoint

Outlook

Education

Bachelor's degree

0-2 years experience

Tools

Microsoft Office

SharePoint

Job description

SUMMARY

The Regulatory Compliance Support provides administrative and regulatory support for the review, processing, and documentation of compliance violations. Reviews a high volume of complaints, identifying potential regulatory issues, preparing initial recommendations for administrative or non-investigative closure. Drafts accurate case processing documentation in accordance with established procedures, templates, and case resolution guidelines. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property. Required to work on-site pursuant to the Presidential Memorandum, Return to In-Person Work (Jan. 20, 2025), and at the work location identified in the contract. Proficiency with Microsoft Office applications, especially Word, Excel, Outlook, and SharePoint or similar document management systems. Strong writing, proofreading, editing, and organizational skills.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

• Reviews a high volume of complaints to identify potential violations of the HIPAA Rules and applicable federal civil rights, conscience, and religious freedom regulations.
• Evaluates complaint information and provides initial recommendations regarding appropriate administrative or non-investigative closure, using prewritten templates and established case resolution guidelines.
• Drafts case processing documentation, correspondence, summaries, and related materials in accordance with applicable regulations, policies, procedures, and quality standards.
• Ensures all written documentation is clear, accurate, complete, grammatically correct, and free of spelling errors.
• Applies established case resolution guidelines and administrative procedures consistently when preparing recommendations and documentation.
• Maintains awareness of applicable regulatory requirements, agency procedures, and case processing standards relevant to complaint review and resolution.
• Supports the organization and tracking of complaint-related documentation to ensure timely processing and proper case file maintenance.
• May conduct training sessions for new staff on complaint review procedures, documentation expectations, templates, and case processing workflows.
• Maintains clear, timely, and professional communication with team members and stakeholders through phone calls, email correspondence, and meeting attendance to support collaboration and efficient complaint processing.
• Protects sensitive information and maintain confidentiality in accordance with privacy, security, and records management requirements.
• Demonstrates sustained productivity and attention to detail while managing competing deadlines and tasks.
• May be required to work on-site per contract identified work location.

EDUCATION AND EXPERIENCE

Bachelor's degree and a minimum ofzero totwo(0-2)yearsofrelevant experience, or equivalent combination of education/experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfullyperformthe essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment, where employees may be seated in close proximity to coworkers and exposed to routine workplace activity, conversations and other normal office interactions. The employee must be able to work effectively in an open office environment and maintain focus and productivity standards while exposed to normal office noise and activity, including conversations, telephones, computers, printers, office equipment, and foot traffic. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear and communicate effectively with coworkers, supervisors, customers and other personnel. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

EOE including Disability/Vet

The estimated pay range for this role is $24.50 to $25.50, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11)
• Federal Holidays
• Training and Development Opportunities

Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business including Civilian, Defense, Filtration, Network Services, and Research, Development, Test and Evaluation. CNI supports a diverse culture that offers innovative approaches and customer-centered services. When you do business with us, you gain efficient and cost-effective solutions that help safeguard the environment, protect and secure key assets, and connect resources to needs. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs. Successful economic development is an integral part of the Chickasaw Nation’s operations.